Orientation Outline for New Board Members


By Ruby Newell-Legner, CSP

Ruby has put together an outline to help you create
a successful orientation program for your new board members!

Click here to download the Microsoft Word version

Recommendations

 

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Orientation for new board members should take place within 90 days of their appointment.

 

 

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A short classroom-style presentation delivered periodically is recommended.

The Orientation Program Outline

 

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Overview
(it is recommended that this be presented by the Organization President)

 

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History, Mission, Values, Goals of Organization

 

 

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Board Organization and Expectations of Board Members
(it is recommended that this be presented by the Organization President)

 

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Job description for Board members

 

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Key characteristics of board members

 

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Board Meetings - Time, Place

 

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Preparation - Agenda, Minutes. Provide a copy of past six months board meeting minutes

 

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Committees - Assignments

 

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Annual Board Cycle - Annual meeting, future plans. Provide information on strategic planning and visionary leadership

 

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Planning Cycle - Policies, practices

 

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Relation of board members and staff

 

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Time expectations - meetings

 

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Introduction to all other board members and their roles. Provide an organizational structure of board members, committee chairpersons, and staff & service providers. Include names, addresses, and telephone numbers.

 

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Vendor list

 

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Retreats

 

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Recent annual evaluations of CEO

 

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Financial Commitments and reimbursement - meals, liability

 

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Contributions, travel

 

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Description of Board Responsibilities
Provide a list of performance measures
Insure that they have been read and understood

 

 

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The Organization's Place in the Community
(it is recommended that this be presented by the Organization President)

 

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Industry, market

 

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Competitors, collaborators

 

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Reputation

 

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Historical perspective

 

 

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Legal Review
(it is recommended that this be presented by the Organization's Legal Council and Insurance Agent, if applicable)

 

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All legal documents

 

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Current Rules and regulations

 

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Articles

 

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By-laws. Insure that they have been read and understood

 

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Copy of all major contracts. Be sure to include all management agreements and vendor contracts

 

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Insurance certificates

 

 

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Financial Review
(it is recommended that this be presented by the Organization's Auditor, if applicable)

 

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Long-range financial plan

 

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Fund raising

 

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Balance sheet. Provide a copy of the current financial statement

 

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Profit and loss - operations sheets

 

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Previous year's audit

 

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Budget procedures and current budget

 

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Funding sources - problems, auditors

 

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Fine and collection policy

 

 

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Description and Tour of Operations, Facilities
(it is recommended that this be presented by the Organization's Management Agent/General Manager/Administrator, if applicable)

 

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Products, services

 

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Clients

 

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Methods of service distribution

 

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Tour of Facilities

 

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Introduction to key or all staff

 

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Organization chart

 

 

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Committee Assignment

 

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Purpose of Committee

 

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Task of members

 

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Arrangements/Meetings - time, place

 

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Preparation of agenda, minutes

 

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Individual assignment

 

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Monthly Organization calendar

 

 

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Tips on How to Make the First 90 Days a Success for New Board Members:

 

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New board members should avoid rash, uninformed decisions.
New directors can bring change and change can be good, but decisions should be based on a comprehensive understanding of the issues

 

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Keep an open mind and encourage participation and involvement with your fellow board members.

 

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Don't become a one-issue board member. Work collectively with your fellow board members for the betterment of the community.

 

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Talk with your organizations members, be responsive and solicit input.

 

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Act in the best interest of the community and conduct yourself in a business-like manner.

 

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Maintain a positive attitude and become a positive influence for others.

 

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Assist in establishing goals and objectives for the organization.

 

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Seek out ways to actively involve members in committees, community events, and recreational programs.

Online Resources & Publications

Board Member Orientation Adapted from: Doing Good Better!: How to Be an Effective Board Member of a Nonprofit Organization, 1994, Edgar Stoesz & Chester Raber.

"So Now You are On the Board of Directors?" Association Times: A web resource for Community Associations. Oct. 2002 Article I. www.associationtimes.com

"Getting a Jump on the Learning Curve." Association Times: A web resource for Community Associations. February 2003 Article III. www.associationtimes.com

www.boardsource.org
BoardSource, formerly the National Center for Nonprofit Boards, is the premier resource for practical information, tools and best practices, training, and leadership development for board members of nonprofit organizations worldwide. Through our highly acclaimed programs and services, BoardSource enables organizations to fulfill their missions by helping build strong and effective nonprofit boards.

www.directorsandboards.com
Directors & Boards is an international journal of corporate governance and leadership, with a select circulation of 5,000 board members, chairmen, CEOs, senior officers, and advisers to the board.



To schedule training or to see when Ruby will be presenting in your area, visit www.RubySpeaks.com or call Ruby's office in Littleton, Colorado at 303-933-9291

Ruby Newell-Legner, Certified Speaking Professional, is considered the pre-eminent Customer Satisfaction Expert in the Leisure Industry today. For over two decades Ruby has been helping organizations make exceptional customer service a way of life.

© 2004 RubySpeaks, Inc. You are free to reprint or share this article providing you include Ruby's contact information on the page.

 

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