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Ruby works with agencies that want to create a rewarding work environment and develop staff members who are motivated to deliver exceptional customer service.
She has presented over 1700 programs in 9 countries.
Ruby specializes in the Leisure industry. Her clients include
Sports and Entertainment Venues
Amusement Parks, Zoos, Attractions and Water Parks
Municipal Park and Recreation Agencies and Special Districts
Education & Children's Programs
Ruby’s Education & Children's Programs Clients Include:
** Repeat client
• Boys and Girls Clubs of America
"Ruby's warm and friendly personality makes it easy to learn about such a difficult issue."
- Anonymous
"Ruby cuts right to the heart of customer service issues and points people to the areas they need to address to drastically improve their customer service."
- Jonathan Miller, Marketer
• Cherry Creek High School
• Children’s Museum of Denver
• Colorado Academy**
• Colorado Association of Quality School-Age Programs • Colorado State University **
"The presentation Ruby gave was focused, organized and well prepared. I liked the way she had
people get involved in activities that help explore ideas and learn new skills."
- Ahmed Mabrouk
"Ruby is informative, fun, witty and creates such a great learning atmosphere."
- Danielle Crouch, Events Planner
"Outstanding information exchange, teaching style was exceptional and tempo
was near perfect!"
- Steven J. Gross, CWO, USMC
• Georgia Southern University
"I feel motivated and ready to start a new year!"
- Janet O'Brien, Director, Academic Success Center
• Junior league Fort Myers
"Ruby's program was refreshing! Putting words to things I've known, creating steps and visuals for things I need in order to get where I'm going. I loved the personal stories, pictures of Dubai, Australia; all the cool things she is doing."
- Starr Mayeron, Asst. Chair Restaurants
"Thank you Ruby! You were "The Highlight" of these three days for me! You helped me sort out the muddle of ideas and thoughts swirling inside of me!"
- Victoria Collins
• Metro. State College of Denver**
• Mount Royal College
• National School-Age Care Alliance Annual Conference**
"I loved Ruby's delivery, her knowledge of material, the great stories and her motivational
techniques. Plus, Ruby speaks to an advanced audience and appreciates
their feedback during the session."
- Lorraine Duval, District Coordinator, ASP Inc.
• Poway Unified School District
• Sioux Falls School District
• Sonlight Christian Camp
• South Dakota School Age Care Alliance
• University of Minnesota**
• University of New Mexico
"Perfect combination of humor, team building and focused tasks."
- Anonymous
"Ruby puts life into the topic. She is the real thing!"
- Michael Orfitelli, Department Chair
"Ruby is electric! She is knowledgeable, fun and makes learning your customer like a theme park ride!"
- Patti Metzalf, Director of Guest Services
"Ruby's energy engages you to think and participate."
- Roland Nebster, Manager Facilities & Events
• YWCA
