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Ruby works with agencies that want to create a rewarding work environment and develop staff members who are motivated to deliver exceptional customer service.
She has presented over 1700 programs in 9 countries.
Ruby specializes in the Leisure industry. Her clients include
Sports and Entertainment Venues
Amusement Parks, Zoos, Attractions and Water Parks
Municipal Park and Recreation Agencies and Special Districts
Education & Children's Programs
Military
Ruby’s Military Clients Include:
** Repeat client
• Army Morale Welfare and Recreation (MWR) Department - Fort Lewis, Washington• Atsugi Naval Base MWR, Atsugi, Japan
"This program helped me to understand MYSELF more and taught me how people think of me and my generation."
- Mika Takayama, Assistant Manager, CPO Club
"Ruby has the rare quality to effectively translate complex information into common terms.
Her effective use of humor and visuals hold her audience in rapt attention and she wisely
knows when it is just the right time to change pace and involve her listeners to reinforce a
point. We were putty in her hands."
- Margery Gruber – Morale, Welfare and Recreation Director
• Department of the Navy MWR, San Diego, CA
• Fairchild Air Force Base Boys and Girls Club
"Extremely informational! This was an awesome seminar!"
- Rob Keene, Social Recreation Director, BGC of Spokane County
• Family Member Services –Flight Chief’s Conference Air Force
"Excellent presenter! She caught our attention with humor, created productive interaction and
offered relevant and useful information "
- Heidi Welch, Child Development Specialist
• MWR Academy
• MWR Department Kings Bay, GA**
"Sensational – by far! The best 11/2 hour Customer Service - Time Management
Motivational Seminar I have attended ever! Awesome! Ruby had insight into Navy MWR and
related that in her presentation."
- Bob Spinnenweber, Installation Program Manager
"Ruby's program has detailed training that is personal to each organization. Every time I attend her training I learn something new that I can use, she keeps your attention. I always leave motivated and I can't wait until she comes back. We plan to have Ruby each year, she is worth the investment!"
- Robert Spinnenweber, MWR Director
• MWR Department, Sicily, Italy
• MWR Expo, Heidelberg, Germany
• National Aerospace FOD Prevention, Inc.
• Navy Personnel Command - Keynote
• Restaurant and Club Managers - Air Force
• United States Air Force
"Your program was lively, thought-provoking, and far exceeded our expectations. The
passion and professionalism that you brought to the table, contributed immeasurably to the
success of our workshop. Thank you again."
- Joseph T. Rarer, Jr. Colonel – Director of Services
"I loved Ruby's enthusiasm and energy. I also enjoyed her passion. It was
an outstanding training - one of the best I have been to."
- Elaine A. Wells, SAC Coordinator, Yorktown NWS Youth Activities
"Ruby delivers information in a candid, down to earth fashion, broken down
in segments that convey the impact of the message!"
- Tess Arellano, Personnel Manager, MWR
