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Frequently Asked Questions
How long has Ruby been a Professional Speaker?
Why should I hire Ruby, especially when I can get someone else cheaper?
How do I get more information about your seminars?
What topics does Ruby speak about?
I don’t see a description for what we are looking for in a training program; can Ruby customize a session specifically to fit our needs?
How long are her programs?
Does Ruby ever do multiple programs at a conference?
Does Ruby care how many people are in her audience for each session?
Does Ruby offer facilitation?
Does Ruby provide training on evenings and weekends?
How does she handle travel arrangements?
What costs are involved in travel arrangements?
What do your seminars cost?
What is the payment schedule for Ruby’s engagements?
Can Ruby accept credit cards for payment?
We can’t afford Ruby’s fees, but we really want her! Do you have any ideas on how we can make this work?
Does Ruby ever speak for free?
IIs Ruby available on the date that I need her?
II would like to improve my speaking skills. Can Ruby help me?
How long
has Ruby been a Professional Speaker?
Ruby has been speaking professionally since 1994. She went full-time
in the business in 1996. To learn more about Ruby’s career,
please click here.
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Why should
I hire Ruby, especially when I can get someone else cheaper?
There are hundreds of reasons to hire Ruby, here are just a few:
Ruby’s high-energy programs will encourage, challenge and stimulate everyone who participates in her programs. Seasoned professionals will be re-motivated and young professionals will be inspired.
Ruby will invest in your future by interviewing key leaders in your agency. She will understand your organization and your challenges.
She will use that background to tailor her programs to address your specific needs.
Ruby is the ultimate professional, handling all situations with the utmost discretion and tact. She maintains confidentiality on sensitive issues and offers appropriate suggestions on insights she has gleaned from working with your staff.
Ruby has studied adult learning and her degree is in education. This enables her to design programs that promote fast learning with increased retention. She understands that the learning process must be interactive and fun for participants to get the most out of it!
Ruby has earned the coveted Certified Speaking Professional designation, a coveted designation awarded by the National Speakers Association to less than 400 speakers in the world. This means you are working with the “Cream of the Crop.”
Ruby’s programs empower participants. Participants leave her sessions with the tools to work more efficiently, excited to apply practical ideas and equipped with the knowledge to improve their skills and performance.
Through her understanding of your challenges, Ruby can bring home a message and increase your staff’s awareness level. She finds out what message you have been trying to get across to your employees and delivers that same message in a new way so that they finally “get it!” and she builds your credibility in the process.
Ruby provides encouragement to your staff. She recharges their batteries, leaving them excited and ready to work!
Everywhere she goes … Ruby shows up! You will be amazed at how quickly Ruby develops rapport with your group. She makes a lasting, positive impression with every participant! Session attendees will be talking about Ruby’s lessons long after the session is over.
Ruby satisfies her customers. 90% of Ruby’s clients are referrals or repeat customers.
We accept Visa and Master Charge and can even accept the military impact charge cards.
Ruby will come early and stay late and participate in other activities
with the attendees. She becomes part of your event not just a presenter
for one session.
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How do I
get more information about your seminars?
Please feel free to roam around our website, and then contact us
for more information.
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What topics
does Ruby speak about?
Her areas of expertise include Customer Service, Staff Development
and Strategies for Managers. Her programs include:
Customer Satisfaction Training
Raising the Bar
in Guest Relations
The Secrets to Keeping
Our Customers Happy!
Staff Development Programs
How to Become an
MVP – A Session in Team Building
Understanding and
Dealing with Change
How to Work Effectively
with Your Boss
Time Tactics to
Make You More Successful
How to Create and
Deliver Powerful Presentations
Closing the Generation
Gap
Strategies for Managers
Supervisory Skills
for Success
How to Attract and
Select Great Employees!
How to Develop an
Effective Employee Training Program
Encouraging Staff
Development: The Performance Appraisal Process
Facing the Challenge
of Challenging Employees
Reenergizing Employees
by Redefining Organizational Values
How to Run a Successful
Meeting
Networking Strategies:
Building Professional Relationships
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II don’t
see a description for what we are looking for in a training program;
can Ruby customize a session specifically to fit our needs?
Ruby prides herself in tailoring every training program to fit her
client’s specific needs. If there is a topic you would like
to see Ruby present that is not listed in her program descriptions
Ruby is happy to discuss options with you. There may be an additional
developmental fee involved for new programs that you request. If
your request is outside Ruby’s expertise, she is happy to
offer suggestions for another speaker whom she would recommend for
your program.
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How long
are her programs?
All of Ruby’s programs can
be presented in a short (1.25 hour) or long (3 hour) workshop. They
are appropriate for in-house staff training or breakout session
at conferences. Ruby can also help you plan a full day training
program by combining programs to fit the format for which you are
looking.
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Does Ruby
ever do multiple programs at a conference?
The most popular request is for Ruby to do a Keynote and then one
or two breakout sessions during the conference. She can also MC
the awards banquet and has offered a great magic show in between
the awards for a number of associations. There is also the option
of a Pre-conference session that can be a money maker for the association.
See Pre-Conference Packages for more
information.
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Does Ruby
care how many people are in her audience for each session?
Ruby has provided training for groups ranging from 2 to 700. It
depends on the material to be covered. Some topics are more conducive
to large groups and some are better for smaller groups. Some groups
have Ruby repeat a session so more people can attend the training,
one group can come in the morning session and then the program is
repeated for the next group in the afternoon. Class sizes are best
25-30 but Ruby can accommodate larger groups if needed.
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Does Ruby
offer facilitation?
Yes! Ruby has worked with a number of groups as a facilitator. Ruby
wears many hats as a Professional Speaker. To learn more about how
Ruby can help your organization, click
here.
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Does Ruby
provide training on evenings and weekends?
Yes! Ruby finds it very helpful to offer a variety of timeframes
for her training. If you are requesting training for recreation
center staff, it may be best to hold the training on a Sunday night
after the center closes so everyone may attend. If the audience
is mostly part-time staff, an evening session or a Saturday morning
session might work. Ruby is very flexible in this respect and will
accommodate your specific requests.
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How does
she handle travel arrangements?
Once a training date is confirmed, we will contact other clients
in nearby cities or countries to attempt to schedule other consultations
and workshops. All airfare will be pro-rated between clients when
possible. We will work with you to determine ground transportation
and hotel. We greatly appreciate your assistance in finding other
organizations in your area that would benefit from Ruby’s
programs.
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What costs
are involved in travel arrangements?
Ruby’s travel expenses include roundtrip coach airfare from
Denver International Airport (Airfare will be prorated when the
itinerary involves multiple clients), lodging, ground transportation,
airport parking and $40 per Diem allowance for meals. Ruby bills
the client following the engagement for these expenses. Hotel arrangements
are to be secured and directly billed to the client whenever possible.
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What do
your seminars cost?
For more information about our fees, please contact
us.
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What is
the payment schedule for Ruby’s engagements?
50% of the total fee investment is required to confirm the date.
That date will be taken off hold after the deposit is received.
Balance of the fee is due at the time of engagement. Travel expenses
are billed directly following the engagement.
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Can Ruby
accept credit cards for payment?
We accept Visa, Master Card and even the Military Impact cards.
We can’t
afford Ruby’s fees, but we really want her! Do you have any
ideas on how we can make this work?
Here are some ideas:
1) Some organizations choose to host the event and invite other
agencies or departments to attend and either pay a per person admission
fee or ask other departments to share the investment.
2) Provide names of other agencies in the area that might be interested
in training while Ruby is in the area and then they can share travel
expenses with you.
3) Find a sponsor who would be willing to pay the speaking fee or
cover travel expenses for the opportunity to introduce Ruby and
say something about their services to a focused audience. In this
case, Ruby will also put their logo in her handout. Their logo and
information can go in the flyer and we will put their link on Ruby’s
web site for the sponsorship. Ruby can work directly with the sponsoring
organization to make this work.
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Does Ruby
ever speak for free?
Ruby is frequently asked to donate her services and will do so on
a limited basis. Please contact us
to see if she has any openings in your timeframe.
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Is Ruby
available on the date that I need her?
Ruby’s schedule changes everyday. You are welcome to review
Ruby’s schedule, however keep
in mind that we have several dates that we hold for potential clients
so please contact our office as soon
as you have identified a date so that we can let you know if Ruby
is available for your event.
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I would
like to improve my speaking skills. Can Ruby help me?
Yes! Ruby would love to help you! Ruby will work with you and will
help you improve your presentation skills. If you are interested
in becoming a professional speaker, she can set you and your speaking
business up for success! Click here to
learn more about how Ruby became a Professional Speaker and check
out our some of her favorite resources.
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