October 18, 2011 - Lightning Use Guest Relations Expert Ruby Newell-Legner to Recharge Fan Experience April 1, 2008 - Customer Satisfaction Expert Ruby Newell-Legner to Release Customer Service Training DVD System December 17, 2007 - Ruby Newell-Legner joins Ken Blanchard & Stephen Covey in a new book, Blueprint for Success! March 8, 2006 - Dolphins Stadium Drafts Guest Relations Expert for Super Bowl XLI Ruby Newell-Legner to Provide Customer Service Training
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