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This power-packed training program has already helped thousands increase their revenues and tighten up their customer service skills in a live event format. We took the raw materials from Ruby's intense hands-on training, and tirelessly edited them into the equivalent of a college crash course with practical application, ready for immediate implementation!The full training program includes the following materials:
4 educational DVD modules (plus one bonus DVD on Seven Star Customer Service) that will play on a DVD player or on your computer PDF copies of the follow-along handouts for each session so you can prepare copies for participantsA Leader's Guide so you will have specific instructions for using the program Checklists that offer insight on how to set the training up for maximum learning experience for the participants Follow-up articles that you can include in staff newsletters to help keep the information in the forefront of your employees' minds
| Pricing for full set of 4 modules |
$1997.00 |
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| Pricing for Non-Profits* for full set of 4 modules |
$1497.00 |
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*A nonprofit organization is a legally constituted organization whose primary objective is to support or to actively engage in activities of public or private interest without any commercial or monetary profit purposes.
*We are taking orders now and the DVD's will be shipped by mid May.
Ruby Newell-Legner joins Ken Blanchard & Stephen Covey in a new book, Blueprint for Success!
Be the first to read Ruby's new book! Ruby has been selected from a nationwide search to be featured in the 1st Edition of Blueprint for Success, a highly successful book series from Tennessee based Insight Publishing. The book features best-selling authors Stephen R. Covey (Seven Habits of Highly Effective People), and Ken Blanchard (One Minute Manager). Ruby Newell-Legner, Blanchard, and Covey, are joined by other well known authors and speakers, each offering time-tested strategies for success in frank and intimate interviews.
Order NOW and receive a $5 discount!
Learn how Ruby defines Success. Discover some of Ruby's strategies for achievement as a supervisor. Recognize what causes employees to "hate their job." Find out what advice Ruby has for Leaders who want to be Successful. Read about Ruby's annual tradition that holds their marriage together.
| Soft cover book | |
LIMITED TIME ONLY! Pre-Release Price: $14.95 |
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Order 10 or more copies and your cost goes down to $11.95 per book plus shipping. Save 40%! Call our office for this special discount! 303.933.9291
To stay competitive, productive, and profitable successful organizations must recognize the need for ongoing, results-driven training programs. Don’t leave your staff development to chance. This content filled workbook will enable anyone to provide the best training to help grow your organization.
A well thought out, well-delivered employee training program can make a substantial difference in your future. Are you ready to bring on new staff and develop the ones who are already part of your team?
This workbook covers how to design, deliver, and evaluate your training program for maximum effectiveness.
Learn to embrace adult learning to encourage staff development in a positive way.
Find out the single most important thing you can do to promote a healthy learning environment.
Learn the quickest way design, deliver and evaluate a training program.
Learn how to use technology to help you as a trainer and help the students in the audience.
Find out how to effectively open and close every training session for maximum impact..
More than 125 pages Available NOW for immediate download!
| PDF Download | Full Description | Price: $199 |
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Ruby is pioneering distance learning through Teleseminars.
Training takes place in the comfort of your office,
with handouts and opportunities to interact and ask questions.
Watch for Upcoming Teleseminars Here!
For more information about Teleseminars Click Here
In today's challenging climate, organizations are turning to proven leaders to direct new strategies and business initiatives. A rapidly changing workplace calls for new ways to work and lead. In this 4 part Teleseminar Series Ruby Newell-Legner, leadership expert, will teach you the strategies that you must have to excel today in the leisure industry.
Learn to change your style to develop great talent…and develop yourself in the process.
Find out the single most important thing you need to know about vision and implementation…and how to get your employees to work harder for you to achieve that mission and vision.
Learn the quickest way to de-motivate your staff…and how to avoid it.
Learn how to stop micro-managing…you may not even know you're doing it.
Find out how to inspire productivity, teamwork and communication…become a true leader that creates a positive work environment.
4 - One Hour Sessions Available NOW for immediate download!
| MP3 Download | Full Description | Price: $97 |
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"8 Proven Training Programs for Becoming a Better Supervisor"
Everything you need to become a better leader, manager and worker.
Immediate access to Eight one-hour recordings and workbooks. Sessions can be purchased individually for $37 or for the best price, purchase as an entire set!
To purchase the sessions individually, click on their title.
Sessions include:
How to Attract and Select Great Employees
How to Develop an Effective Employee Training Program
Time Tactics to Make you Successful
How Effective Leaders Communicate
Encouraging Staff Development: The Performance Appraisal Process
Facing the Challenge of Challenging Employees
Raising the Bar in Guest Relations
How to Run a Successful Meeting
8 One Hour Programs, Ready NOW for immediate download!
| MP3 Download | Full Description | New Low Price: $157 |
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The "Supervisor in a Box Series" is a powerful resource divided
into 4 downloads. Each download has two hours packed with
information that will help you lead others and build strong teams.
Included in each set is a downloadable workbook that guides you
through the elements covered in the session.
The Four Two-Hour Audio Downloads include:
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Supervisory Skills for Success |
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How to Attract and Select Great Employees |
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How to Develop an Effective Employee Training Program |
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Encouraging Staff Development: The Performance Appraisal Process |
| MP3 Download | Full Description | Sale Price: $99 |
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Supervision is not a role it's a relationship. This session will help you develop
your interpersonal relationship skills to motivate your staff to
be at the top of their game. In this session you will learn:
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The characteristics of all good supervisors; |
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Five reasons poor supervisors fail; |
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Steps for clarifying expectations with your staff; |
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Creative ways to develop your staff; |
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Tips for improving communication; |
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Strategies for improving your time management; |
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How to be a good role model; |
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My "Top 10" Keys for success; and, |
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How to delegate effectively. |
| MP3 Download | Full Description | Sale Price: $27 |
|
The secrets for selecting the right employees are key survival tactics
for successful managers. Evaluating job candidates is complicated
and time consuming.
In this session, you'll discover how you can
avoid the pitfalls and make consistently good selections. In this
session you'll learn:
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How to read between the lines of a resume; |
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13 places to find Superstars; |
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6 questions to ask yourself when writing a job description; |
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The 7 most common mistakes interviewers make; |
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6 ways to set the environment for an interview; |
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5 key areas to focus your questions; |
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9 rules for selecting the best candidate; and, |
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The really important criteria for checking references. |
| MP3 Download | Full Description | Sale Price: $27 |
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Total
quality performance calls for workers with solid basic skills. In
this session, you'll learn how to help employees fine-tune their
skills—your secret weapon for nurturing loyal staff members.
You will also learn some specific training strategies for introducing
new employees to your organization and how to improve their skills
as they develop. In addition, you'll also learn:
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Strategies for creating a positive learning environment; |
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Key elements of an effective employee orientation program; |
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How to develop an employee-training checklist; |
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10 steps to holding a disciplinary session; |
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The best ways to clarify expectations beyond a job description; and, |
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How to provide the tools your employees need to do their job efficiently and effectively. |
| MP3 Download | Full Description | Sale Price: $27 |
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Performance
appraisals are often given a bad rap. This session turns that entire
scenario around, offering a system that encourages communication.
It will help employees understand their jobs better, what is expected
of them, and where they are going within the organization. You will
learn:
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Critical steps in the appraisal interview; |
|
The 5 most desirable characteristics of a leader; |
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3 secrets of an effective performance review; |
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7 questions that most employees want answered in their reviews; and, |
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The best way to do appraisals. |
| MP3 Download | Full Description | Sale Price: $27 |
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Imagine running the perfect special event with thousands of people attending...
and getting someone else is to pay for it!
Understand what it takes to run a successful special event…one that knocks the socks off of your attendees and your sponsors.
Learn the one big secret to ensure your event is successful.
Find the secret to overlaying your budget, timeline and goals to keep all the workers on track and in the loop.
Learn what "WOW" is and how "WOW" special events attendees and sponsors to create Buzz to create a legendary event that people will want to attend year after year
Hear five WOW idea starters that you can implement immediately!
One Hour Program Available NOW for immediate download!
| MP3 Download | Full Description | Price: $17 |
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This recording of Ruby’s live presentation is for board members
and administrators for business and non-profit organizations.
Learn the importance of the role you were elected for and your
legal responsibilities.
Ruby will teach you the characteristics
of an effective board and administrator, duties of its members,
and how to maximize the effectiveness of meetings.
One Hour Program Ready NOW for Immediate Download!
| MP3 Download | Full Description | Price: $47 |
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Create a Training Program for your Employees that GETS RESULTS!
Perfect for planning your staff orientation or seasonal training!
This is a must have for any manager! Using her 20 years experience as a professional Trainer, Ruby has put together a Digital training Manual to help you develop training programs in your organization that GET RESULTS!
This is a 45 page Ebook in PDF format that can be printed or read directly from your computer.
Download Your Copy Now!
| 45 page PDF Download | Full Description | Price: $17 |
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The "Supervisor in a Box Series" is a powerful resource divided
into 4 tape albums. Each album has two cassette tapes packed with
information that will help you lead others and build strong teams.
Included in each set is a web address for a downloadable
workbook that guides you through all the elements covered in the
tapes.
The Four Two-Hour Audio Cassette Tape Sets include:
|
Supervisory Skills for Success |
|
How to Attract and Select Great Employees |
|
How to Develop an Effective Employee Training Program |
|
Encouraging Staff Development: The Performance Appraisal Process |
| 4 Cassette Tape Sets (non boxed) | Full Description | Price: |
|
Supervision is not a role it's a relationship. This session will help you develop
your interpersonal relationship skills to motivate your staff to
be at the top of their game. In this session you will learn:
|
The characteristics of all good supervisors; |
|
Five reasons poor supervisors fail; |
|
Steps for clarifying expectations with your staff; |
|
Creative ways to develop your staff; |
|
Tips for improving communication; |
|
Strategies for improving your time management; |
|
How to be a good role model; |
|
My "Top 10" Keys for success; and, |
|
How to delegate effectively. |
| 1 Cassette Tape Set (non boxed) | Full Description | Price: |
|
The secrets for selecting the right employees are key survival tactics
for successful managers. Evaluating job candidates is complicated
and time consuming.
In this session, you'll discover how you can
avoid the pitfalls and make consistently good selections. In this
session you'll learn:
|
How to read between the lines of a resume; |
|
13 places to find Superstars; |
|
6 questions to ask yourself when writing a job description; |
|
The 7 most common mistakes interviewers make; |
|
6 ways to set the environment for an interview; |
|
5 key areas to focus your questions; |
|
9 rules for selecting the best candidate; and, |
|
The really important criteria for checking references. |
| 1 Cassette Tape Set (non boxed) | Full Description | Price: |
|
Total
quality performance calls for workers with solid basic skills. In
this session, you'll learn how to help employees fine-tune their
skills—your secret weapon for nurturing loyal staff members.
You will also learn some specific training strategies for introducing
new employees to your organization and how to improve their skills
as they develop. In addition, you'll also learn:
|
Strategies for creating a positive learning environment; |
|
Key elements of an effective employee orientation program; |
|
How to develop an employee-training checklist; |
|
10 steps to holding a disciplinary session; |
|
The best ways to clarify expectations beyond a job description; and, |
|
How to provide the tools your employees need to do their job efficiently and effectively. |
| 1 Cassette Tape Set (non boxed) | Full Description | Price: |
|
Performance
appraisals are often given a bad rap. This session turns that entire
scenario around, offering a system that encourages communication.
It will help employees understand their jobs better, what is expected
of them, and where they are going within the organization. You will
learn:
|
Critical steps in the appraisal interview; |
|
The 5 most desirable characteristics of a leader; |
|
3 secrets of an effective performance review; |
|
7 questions that most employees want answered in their reviews; and, |
|
The best way to do appraisals. |
| 1 Cassette Tape Set (non boxed) | Full Description | Price: |
|
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