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Types of Services Offered by RubyListed below are several ways in which Ruby can help your organization. If there is something here that doesn’t meet your needs, let us know! We’re always looking to find ways help others achieve their goals. WorkshopsIf you’re looking for a boost for your staff, Ruby is the person to call. She can provide your organization with a workshop that will give your staff the tools to become better employees, and get them more excited about their job. Show that you believe in your staff and that you are willing to invest in their future! Give them the tools and skills to shine in their role for your organization. Please see our list of programs to find a workshop to meet your needs. Seasonal Staff TrainingFor those of you with seasonal staff, you know how important it is to get them started on the right foot. Your time with them is limited; why not let Ruby help you clarify your expectations for a fantastic season? Ruby can get your team excited about their role and give them the tools to help them become shining examples for your organization. Click here to see what programs Ruby recommends for Seasonal Staff Training. ConferencesIf you’re looking for a dynamic keynote speaker, a conference workshop presenter, or someone to draw in a pre-conference crowd, Ruby is available to help make your meeting a huge success! For information on Pre-Conference Programs and Packages, click here! ConsultingRuby is available as a consultant to your organization. Using her management experience and her knowledge from working with hundreds of agencies, she can give you valuable advice in the areas of customer service, facility management, front desk operations, performance consulting, and orientation development. She can guide you and your organization to become a cohesive team. Ruby is also available to assist you if you are looking to become a professional speaker, or are looking to enhance your professional speaking business. Consulting packages are available which include valuable materials and time spent with Ruby all of which will set you and your business up for success! Secret ShoppingAs the “Queen of Customer Service”, Ruby knows what it takes to create delighted patrons. She is available for “mystery shopping” and will provide you with a full detailed description of her experience with your business, as well as offer advice for improvement. She can even help your organization create your own Secret Shopping Program. FacilitationRuby is a trained facilitator and will help your group stay on task in the planning and developing stage of a project or goal setting session. She will make sure that everyone involved in the meeting gets to contribute his or her thoughts. She can act as the ‘middle man’ in sensitive situations and help promote a positive dialogue. Using an outsider’s perspective, Ruby can address issues that are often times uncomfortable to tackle and she will promote a healthy discussion about those issues without making waves in the organization. RetreatsIf you are looking to get away with your staff or even your Board of Directors, Ruby would be a great addition to your retreat. She can offer you the tools to make your time together meaningful and the time well spent. Facility Opening TrainingIf you’re going to be opening a new facility, Ruby is the person you want in your corner! She has worked with several organizations in this situation and has offered valuable tools for a successful opening, with results that last well into the operation. Click here to see what programs Ruby recommends for Facility Opening Training. TeleseminarsNow you can hear Ruby Speak from your own phone! Ruby offers various topics and will has the ability for you to call in and listen. Sign up for Ruby’s e-zine to receive the news when Ruby has her next Teleseminar! To read more about Teleseminars, Click Here.
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