Rubys Current Schedule |
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| Click Here to Schedule Ruby | |
| Where she's going... | |
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Nov. 9-11, 2011 |
Consultant - Tampa Bay Lightning Tampa, FL |
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Nov. 15-16, 2011 |
Presenter - National Hockey League Service & Retention Workshop Nashville, TN Wednesday Nov. 16, 8:30 - 10:00am: 7 Star Service Transformation |
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Nov. 30-Dec. 3, 2011 |
Presenter - Athletic Business Conference & Expo 2011 Orlando, FL Wednesday, Nov. 3 - 1:30pm-4:30pm: Workshop Presenter - Supervisory Skills for Leadership Success Thursday, Dec. 1 - 11:30am-1:00pm: Breakout Session - 7 Star Customer Service: Best Practices for Improving Customer Service Friday, Dec. 2 - 10:15am-11:45am: Breakout Session - How to Build a Recognition Program for Your Staff |
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Dec 5-7, 2011 |
Attendee - National Speakers Association Elite Retreat Key Biscayne, FL |
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Dec 13, 2011 |
Webinar Presenter - 7 Star Service: Turn Every Customer into a Fan Presented by Ruby Newell-Legner, Fan Experience Expert 4pm EDT, 3pm CDT, 2pm MDT, 1pm PDT (90 minutes) Presented by International Association of Venue Managers - Registration is open to anyone interested! |
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Feb. 3-5, 2012 |
Committee Co-Chair - 2012 National Speakers Association Conference Plano, TX |
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Feb. 14-16, 2012 |
Presenter - Presenter, Association of Aquatics Professionals Austin, TX |
| Where she's been... | |
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November 6-8, 2011 |
Presenter - 2011 Kampgrounds of America (KOA) Franchisee Annual Conference Las Vegas, NV Monday, Nov. 7, 2:30am-3:45pm: Breakout Presenter - Understanding Our Customers & Their Loyalty Tuesday, Nov. 8, 2:00pm-3:15pm: Breakout Presenter - Understanding Our Customers & Their Loyalty |
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November 3-5, 2011 |
Keynote Speaker and Presenter - Campground Owners of New York 48th Annual Exposition for the Outdoor Hospitality Industry Niagara Falls, NY Friday, Nov. 4 - 10:30am Breakout Presenter - Secrets to Keeping Our Customers Happy! Friday, Nov. 4 - 11:45am Keynote Speaker - 7 Star Customer Service |
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October 16-22, 2011 |
Consultant - Tampa Bay Lightning Tampa, FL |
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October 15, 2011 |
Presenter - Canada Association of Professional Speakers Calgary, Alberta, CA Creating Systems to Put You Center Stage! |
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October 12-13, 2011 |
Keynote Speaker - California Aquatic Management School 2011 Conference Lake Tahoe, CA Wednesday, Oct. 12 5:00pm-6:30pm: Keynote Speaker Thursday, Oct. 13 9:00am - 11:45am: General Session |
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October 10, 2011 |
Trainer - Town of Parker Parker, CO Customer Service - Rule Enforcement Etiquette |
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October 4, 2011 |
Trainer - Shaw Conference Centre Edmonton, Alberta, CA Secrets to Keeping Our Customers Happy |
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September 23, 2011 |
Presenter - Colorado Municipal Clerks Association 32nd Annual Fall Master Municipal Clerks Academy Boulder, CO Encouraging Staff Development - The Performance Appraisal Process |
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September 21, 2011 |
Trainer - Let's Play Sports, Inc. Denver, CO 7 Star Service |
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September 12-16, 2011 |
Consultant - Tampa Bay Lightning Tampa, FL |
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August 29-Sept 1, 2011 |
Consultant - Tampa Bay Lightning Tampa, FL |
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August 19-21, 2011 |
Attendee -
Walter Bond's "Who Said Talk is Cheap?" Celebrity Sports Figures Speaker Training Camp Palm Beach Gardens, FL |
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August 18-24, 2011 |
Consultant - Tampa Bay Lightning Tampa, FL |
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August 12, 2011 |
Trainer -
Ray and Joan Kroc Corps Community Center Green Bay, WI 8:30am - 11:30am: Supervisory Skills for Success 1:00pm - 4:00pm: Secrets to Keeping Our Customers Happy! |
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August 4-10, 2011 |
Trainer and Consultant - Spurs Sports & Entertainment San Antonio, TX August 5-8: Training: Train the Trainer Series August 9: Training: Cycles of ServiceTM |
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July 27-August 3, 2011 |
Attendee, Presenter and Moderator - 2011 National Speakers Association Convention Anaheim, CA Saturday, July 30: Presenter - NSA Foundation Seminar Sunday, July 31 - 2:00pm-4:00pm: Moderator- Sports Celebrity Speaker Session |
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July 26, 2011 |
Session Presenter - International Association of Venue Managers VenueConnect
86th Annual Conference & Trade Show Phoenix, AZ Session B - 10:45am-12:00pm: 7 Star Service: Turn Every Customer into a Fan |
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July 10-13, 2011 |
Trainer - General Electric Information Management Leadership Program Detroit, MI |
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June 30-July 1, 2011 |
Trainer - Tampa Bay Lightning Tampa, FL Thursday, June 30 - 7 Star Service Friday, July 1 - Powerful Presentations |
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June 28, 2011 |
Moderator - ALSD Executive Retreat Association of Luxury Suite Directors Conference - LA Live Los Angeles, CA |
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June 22, 2011 |
FREE Webinar with Ruby "7 Reasons Your Customer Service Ratings Aren't Perfect" Click here to watch the replay |
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June 14-16, 2011 |
Consulting - Spurs Sports & Entertainment San Antonio, TX June 14 - 7 Star Service Training June 15 & 16 - Cycles of Service TrainingTM |
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June 10-11, 2011 |
Presenter - National Speakers Association - Carolinas Charlotte, NC |
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May 16-18, 2011 |
Attendee SANG Event Hollywood, CA |
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May 3-4, 2011 |
NSA Conference 2012 - Planning Plano, TX |
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April 25-26, 2011 |
Consulting - Tampa Bay Lightning St. Pete Times Forum, Tampa, FL |
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April 20-22, 2011 |
Consulting - Onboarding Process Training - Facilitating Collaborative & Productive Meetings Spurs Sports & Entertainment, San Antonio, TX |
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April 11-13, 2011 |
Trainer - Menchie's Franchisee Training Encino, CA |
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April 1-3, 2011 |
Attending CSP/CPAE Summit - National Speakers Association Dallas, TX |
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March 28, 2011 |
Facilitation - Citizen Group City of Commerce City, CO |
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Mar. 6-9, 2011 |
Keynote & Workshop Presenter - New Jersey Park and Recreation Association 2011 Conference Atlantic City, NJ Mon. Mar. 7 from 1:00-2:00 pm Keynote Reflections in the Rear View Mirror: Study Your Past to Create Your Future Mon. Mar. 7 from 2:15 - 3:45 pm Workshop 7 Star Customer Service: Starting at the Top to Impact the Bottom Line Tues. Mar. 8 from 8:45 - 10:00 am Workshop Understanding and Dealing with Change |
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Feb. 25, 2011 |
Presenter - Colorado Speakers Academy Denver, CO |
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Feb. 18-20, 2011 |
Presenter, National Speakers Association UnConference Atlanta, GA |
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Feb. 6-10, 2011 |
Attending Annual Stadium Managers Association Seminar Huntington Beach, CA |
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Jan.31- Feb 2, 2011 |
Workshop Presenter National Sports Forum "The Elephant in the Room: Leading your Team in an Atmosphere of Labor Uncertainty" Louisville, KY |
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Jan. 7-8, 2011 |
Training for new facility opening - Fruita Community Center Fruita, CO |
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Dec. 21 -22, 2010 |
Trainer - Ferrari World Abu Dhabi Abu Dhabi, UAE Tuesday & Wednesday, Dec. 21 & 22 from 9:15-11:00 am Secrets to Keeping our Guests Happy Tuesday & Wednesday, Dec. 21 & 22 from 2:00-6:00 pm Management Skills for Success |
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Dec. 18-19, 2010 |
Trainer Wild Wadi Water Park, Jumeirah Group Dubai, United Arab Emirates |
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Dec. 15, 2010 |
Workshop Presenter - Spectra Logic Corporation Boulder, CO |
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Dec. 9-10, 2010 |
Consulting on Fan Experience Initiative - Spurs Sports & Entertainment San Antonio, TX |
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Dec. 1 - 4, 2010 |
Workshop Presenter at Athletic Business Conference + Expo San Diego Convention Center San Diego, CA Thursday, Dec. 2 from 8:00-9:30 a.m. Employee Engagement: The Lasting Effect of a Positive Onboarding Process Friday, Dec. 3 from 8:00-9:30 a.m. How to Run a Successful Meeting Friday, Dec. 3 from 4:00-5:30 p.m. Reenergizing Employees by Redefining Organizational Values |
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Nov. 30, 2010 |
Workshop Presenter at Kroc Center Conference The Salvation Army Ray and Joan Kroc Corps Community Center San Diego, CA Wednesday, Dec. 1 from 3:30-4:30 pm Convenient, Customized, Community-Oriented and Cool: Meeting the Needs of the Younger Generation Wednesday, Dec. 1 from 4:45-5:45 pm Creating a Customer Service Culture: Helping your Frontline Shine |
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Nov. 15-16, 2010 |
Presenter - International Association of Amusement Parks and Attractions Expo 2010 Orange County Convention Center Orlando, FL Nov. 15 4:00 pm - 5:15 pm 7 Star Customer Service: Starting at the Top to Impact the Bottom Line Nov. 16 12:00pm 2:00pm Coaching Your Staff: Motivating Your Team to High Performance |
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Nov. 9-10, 2010 |
Keynote & Workshop Presenter for KOA 2010 Franchisee Convention- Get in on the Action! Savannah, GA Tuesday Nov. 9 Keynote Take Action-Make a connection! Tuesday Nov. 9 Workshops Dealing with Upset Kampers Wednesday Nov. 10 Keynote Work Kampers University Wednesday Nov. 10 Workshop Dealing with and Upset Kampers |
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Nov. 1 - 4, 2010 |
Consulting on Fan Experience Initiative- Spurs Sports & Entertainment San Antonio, TX |
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Oct. 25, 2010 |
Trainer Iowa Event Center/Wells Fargo Arena Des Moines, IA |
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Oct. 24, 2010 |
Secret Shopping - The Eagles Concert Iowa Event Center/Wells Fargo Arena Des Moines, IA |
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Oct. 17-21, 2010 |
Consulting - Spurs Sports & Entertainment San Antonio, TX |
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Oct. 14, 2010 |
Trainer - Kroc Center Grand Rapids, MI |
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Oct. 6-10, 2010 |
Presenter -
World Waterpark Association Annual Conference
San Antonio, TX |
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Sep. 27-30, 2010 |
Consulting - Spurs Sports & Entertainment & Contracted Partners San Antonio, TX |
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Sept. 22-25, 2010 |
Keynote and Breakout Presenter Special District Association Annual Conference, Keystone, CO |
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Sep. 20, 2010 |
Presenter - NBA League Office - Account Managers New York City, NY |
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Sept. 2-4, 2010 |
Presenter for Arizona Parks and Recreation Association Annual Conference Scottsdale, AZ |
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Aug. 30, 2010 |
Workshop Presenter - Spurs Sports & Entertainment Executive Team San Antonio, TX |
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August 24, 2010 |
Presenter for Cherry Creek Chamber of Commerce Business Success Series Denver, CO |
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Aug. 16-18, 2010 |
Consulting / Secret Shopping - Spurs Sports & Entertainment, WNBA Silver Stars San Antonio, TX |
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August 9-10, 2010 |
Trainer Kaleidoscope Before and After School Programs Denver Public Schools Denver, CO |
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August 2-4, 2010 |
Attending NCS4 Conference New Orleans, LA |
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July 22, 2010 |
Presenter - Teleconference for the Medical Fitness Association "Understanding Your Cycles of ServiceTM" 2:00 p.m.-- 3:00 p.m. Eastern (1 p.m. Central, Noon Mountain, 11 a.m. Pacific) Register here Online |
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July 15-20, 2010 |
Attending and Main Stage Presenter for the National Speakers Association Annual Conference Orlando, FL |
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July 11-13, 2010 |
Presenter for General Electric Information Managment Leadership Program, Detroit, MI |
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Jun. 27-30, 2010 |
Presenter for Association for Luxury Suite Directors Annual Conference New York, NY Wed., June 30 1:00-2:30pm - Panel Presenter Selecting, Staffing and Schooling: Your Venue's Guide Wed., June 30 3:45-5:00pm - Presenter with Scott Bowman VP Season Ticket Services and Operations, Orlando Magic "Building Loyalty & Retention to Drive Premium Sales" a case study of our work to move the Orlando Magic to the second strongest season ticket holder base in the NBA. |
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June 24, 2010 |
FREE Webinar with Ruby "Rule Enforcement Etiquette to Promote a Positive Guest Experience" Click to Register for FREE Webinar |
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June 9-11, 2010 |
Presenting "Enhancing the Fan Experience" for the NFL Security Training Seminar Chicago, IL |
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May 25, 2010 |
Attending Sports 2.0 VIP Summit Chicago, IL |
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May 17-19, 2010 |
Consulting and Webinar with Primrose Schools Atlanta, GA |
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May. 11, 2010 |
Profiting from Birthday Parties and Celebrations Webinar Ruby will interview Sheryl Bindelglass Register Here |
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May. 5, 2010 |
Raising the Bar in Guest Relations Webinar with World Waterpark Association Register Here |
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Apr. 28-30, 2010 |
Presenter for Primrose Schools Annual Franchise Conference Orlando, FL |
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Apr. 27, 2010 |
Customer Service Training, Town of Windsor Windsor, CO |
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Apr. 15, 2010 |
Consulting with Primrose Schools Atlanta, GA |
Mar. 29, 2010 |
Customer Service Workshop Presenter, City of Commerce City Parks and Recreation Department, Bison Grille Commerce City, CO |
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Mar. 25, 2010 |
Consulting with Primrose Schools Atlanta, GA |
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Mar. 23, 2010 |
Webinar Presenter - Powerful Presentation Skills Your Delivery Register Here |
Mar. 17, 2010 |
Staff Trainer for New Facility Opening, Campbell County Parks and Recreation Gillette, WY |
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Mar. 10, 2010 |
Cycles of ServiceTM Workshop Presenter, Salon Forum Hair Salon Littleton, CO |
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Mar. 10, 2010 |
Facilitator, Town of Parker Parks and Recreation Department Parker, CO |
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Mar. 09, 2010 |
Webinar Presenter - 2010 Powerful Presentation Skills Your Speech Register Here |
Feb. 26, 2010 |
Presenter, CampExperienceTM Power, Purpose & Profit. Workshop Cielo at Castle Pines, Castle Rock, CO Register Here |
Feb. 25, 2010 |
Cycles of ServiceTM Workshop Presenter, Peterson Air Force Base Colorado Springs, CO |
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Feb. 23, 2010 |
Webinar Presenter - 2010 Powerful Presentation Skills Your Audience Register Here |
Feb. 11-13, 2010 |
Attended 2010 Olympics Vancouver, Canada |
Feb. 7-10, 2010 |
Attended Stadium Managers Association Seminar, Renaissance Orlando SeaWorld Orlando, FL |
Jan. 29 - Feb. 04, 2010 |
Cycles of ServiceTM Workshop onboard a Caribbean Cruise with the United States Swim School Association Royal Carribean Navigator of the Seas |
Jan. 28, 2010 |
Powerful Presentation Skills Webinar Online Webinar - Register Here |
Dec. 14, 2009 |
Trainer- Massachusetts Convention Center, "Secrets to Keeping Our Customers Happy" Boston, MA |
Dec. 10-12, 2009 |
Keynote Speaker - IFX 2009 Annual Convention, "Using Seven Star Customer Service to Launch Your Brand in 2010" San Diego, CA |
Dec. 7 - 8, 2009 |
Presenter-Orlando Magic, "Skills Coaching for Relocation" Orlando, FL |
Dec. 05, 2009 |
Presenter - Athletic Business Conference & Expo, "Succession Planning: Developing Tomorrow's Leaders Today Orlando, FL |
Dec. 04, 2009 |
Session Moderator - Athletic Business Conference & Expo, "CONNECT: Sharing Your Best Management and Leadership Strategies and Questions" Orlando, FL |
Dec. 03, 2009 |
Presenter - Athletic Business Conference & Expo, "Leadership Strategies: What You Need to Know to Take Your Organization to the Next Level", Orlando Orlando, FL |
Dec. 02, 2009 |
Pre-Conference Workshop Presenter - Athletic Business Conference & Expo, "Talent Management: How to Attract, Hire, Reward, Motivate and Train the Very Best People" Orlando, FL |
Nov. 28, 2009 |
Trainer-Golden State Warriors-Supervisory Training Oakland, CA |
Nov. 20, 2009 |
Keynote Speaker - KOA 2009 Annual Convention, "Exploring the Front Desk Experience: Part One" Houston, TX |
Nov. 20, 2009 |
Workshop Presenter - KOA 2009 Annual Convention, "Exploring the Front Desk Experience: Part Two" Houston, TX |
Nov. 18, 2009 |
Presenter-Major League Baseball, "Understanding, Preventing, and Diffusing Fan Violence" New York, NY |
Nov. 14, 2009 |
Attending conference-IAAPA Las Vegas, NV |
Nov. 13, 2009 |
Presenter - Programming Our World Workshop hosted by Michigan Recreation & Parks Association, "Talent Management: How to Attract, Hire, Motivate, and Train the Very Best People" Warren, MI |
Nov. 09, 2009 |
Trainer- Relocation Training for the Orlando Magic Orlando, FL |
Nov. 06, 2009 |
Keynote Speaker - Colorado Association of Fairs and Shows, "Seven Star Customer Service: Give 'em a Reason to Come Back" Colorado Springs, CO |
Oct. 22, 2009 |
Trainer, Portland Parks & Recreation, "Secrets to Keeping Our Customers Happy" and "Supervisory Skills for Success" Portland, OR |
Oct. 21, 2009 |
Trainer, Tualatin Hills Park & Recreation District, "Secrets to Keeping Our Customers Happy" Beaverton, OR |
Oct. 15-16, 2009 |
Presenter, National Recreation and Park Association Congress, "Secrets to Keeping our Customers Happy" Salt Lake City, UT |
Oct. 15, 2009 |
Presenter, National Recreation and Park Association Congress, "Seven Star Customer Service: Starting at the Top to Impact the Bottom Line" Salt Lake City, UT |
Oct. 14, 2009 |
Keynote Speaker, US Swim School Association Annual Conference, "Reflections in the Rearview Mirror" San Diego, CA |
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Facilitator, US Swim School Association Annual Conference, "Breakout for Champions Club" luncheon San Diego, CA |
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Presenter, US Swim School Association Annual Conference, "Stay Cool: Create Ongoing Opportunities to Love Your Customers, Your Job and Your Teammates" San Diego, CA |
Oct. 02-05, 2009 |
Trainer, Staff Training, Golden State Warriors Oakland, CA |
Sep. 28, 2009 |
Trainer - Orlando Magic and Amway Arena Game Night Staff Training Orlando, FL |
Sep. 24, 2009 |
Trainer - Orlando Magic and Amway Arena, "Supervisory Skills for Success" Orlando, FL |
Sep. 24, 2009 |
Trainer - Orlando Magic and Amway Arena, "Proper Etiquette for Rule Enforcement" Orlando, FL |
Sep. 23, 2009 |
Facilitator - Orlando Magic Seat Relocation Strategy Session Orlando, FL |
Sep. 17, 2009 |
Trainer - "Loyalty & Retention: Building Relationships & Trust with each Season Ticket Holder Phase II" Session for Orlando Magic Business Season Ticket Holders Department Orlando, FL |
Sep. 2, 2009 |
Trainer - "Raise the Bar in Guest Relations" presented to Amway Arena Contracted Partners Orlando, FL |
Sep. 2, 2009 |
Trainer - "Time Tactics to Make You Successful" Orlando Magic Orlando, FL |
Aug. 23-24, 2009 |
Presenter - Oreck Franchise Services, LLC Annual Franchisee Convention Nashville, TN |
Aug. 20, 2009 |
Trainer - "Loyalty & Retention: Building Relationships & Trust with each Season Ticket Holder Phase I" Session for Orlando Magic Season Ticket Holders Department, Orlando, FL |
Jul. 24-28, 2009 |
Attending Conference, International Association of Assembly Managers Boston, MA |
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Jul. 18-21, 2009 |
Attending Conference, National Speakers
Association Phoenix, AZ |
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Jul. 12-14, 2009 |
Trainer General Electric Information Management
Leadership Program Danbury, CT |
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Jul. 8, 2009 |
Trainer, Town of Parker Parker, CO |
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Jul. 3-6, 2009 |
Attending workshop Vancouver, British Columbia, Canada |
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Jun. 29 - Jul. 2, 2009 |
Speaker and Moderator, Association
of Luxury Suite Directors Conference Dallas, TX |
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June 20-22, 2009 |
Secret Shopping and Workshop Presenter - Rushmore
Plaza Civic Center Rapid City, SD |
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June 4, 2009 |
Presenter, Colorado Rural Electric Association,
Office Excellence Conference Westminster, CO |
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June 3, 2009 |
Webinar with Ruby, 11 am MDT - Enhancing the Fan
Experience: Making Your Tickets Worth More than the Price of Admission Online - Register Here |
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May 28, 2009 |
Webinar Presenter - IFX presents FREE webinar for
Franchise Owners - Seven Star Customer Service Online Webinar |
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May 28, 2009 |
Speaker - Denver Women's Franchise Event Denver, CO |
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May 15, 2009 |
Presenter, Urban County Leadership Conference South Padre Island, TX |
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May 13, 2009 |
Keynote and Workshop Presenter - County of Los
Angeles Parks and Recreation Department Arcadia, CA |
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May 6-7, 2009 |
Trainer, Dreamland Aqua Park, Um Al Quwain, United Arab Emirates |
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May 04, 2009 |
Presenter, 8th Annual Government Customer Support
Conference and Expo 2009 Alexandria, VA |
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Apr. 20, 2009 |
Webinar Presenter - IFX presents FREE webinar for
Franchise Owners - Seven Star Customer Service Online Webinar |
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Apr. 16, 2009 |
Webinar with Ruby, 11 am MDT - Supervisory Skills for Success, Click Here |
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Apr. 09, 2009 |
Webinar with Ruby, 11 am MDT - How to Develop an Effective Employee Training
Program, Click Here |
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Apr. 02, 2009 |
Webinar with Ruby, 11 am MDT - How to Select Great Employees!, Click Here |
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March 30, 2009 |
Keynote Presenter, Preferred Funeral Directors
International Conference Palm Springs, FL |
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March 25, 2009 |
Trainer, Fort Knox Army MWR Fort Knox, KY |
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March 12, 2009 |
Customer Service Webinar Presenter, International
Association of Airport Duty Free Stores (translated in Spanish) |
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Mar. 10, 2009 |
F.R.E.E. Webinar - Raising the Bar in Guest
Relations, 11:00am MST Register here |
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Feb. 25, 2009 |
Trainer, Town of Parker Parker, CO |
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Feb. 7, 2009 |
National Speakers Association of Colorado,
Colorado Speakers University Denver, CO |
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Feb. 5-6, 2009 |
Trainer, City of Hidalgo Department Heads and
City Council Hidalgo, TX |
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Jan. 26, 2009 |
Presenter, National Sports Forum, The Renaissance
Glendale Hotel Glendale, AZ |
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Jan. 21, 2009 |
Trainer, San Jose State Event Center Arena San Jose, CA |
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Jan. 20, 2009 |
Trainer - City of San Ramon San Ramon, CA |
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Jan. 12-15, 2009 |
Trainer Orlando Magic Customer Relationship
Management Program Orlando, FL |
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Jan. 06, 2009 |
Webinar - How to Attract and Select Great Employees 1:00 pm Eastern / 10:00 am Pacific. Register here |
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Dec. 15 - 18, 2008 |
Trainer Orlando Magic Customer Relationship
Management Program Orlando, FL |
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Dec. 10, 2008 |
Trainer Town of Parker Parker, CO |
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Dec. 09, 2008 |
Webinar - Time Tactics to Make You More Successful 1:00 pm Eastern / 10:00 am Pacific. Register here |
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Dec. 3-6, 2008 |
Presenter, Athletic Business Conference &
Expo San Antonio, TX |
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Dec. 2, 2008 |
Trainer, HQ AF Services Agency, Family Member
Programs Division San Antonio, TX |
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Nov. 24 - 25, 2008 |
Presenter, Connecticut Recreation and Parks Association, Mohegan
Sun Hotel and Conference Center Uncasville, CT |
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Nov. 19, 2008 |
Presenter, National Marketing Institute, National
Intramural-Recreational Sports Association Hilton Head, SC |
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Nov. 13, 2008 |
Webinar - Dealing with Upset Customers
1:00 pm Eastern / 10:00 am Pacific. Register here |
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Nov. 12, 2008 |
Trainer, Trails Recreation Center Centennial, CO |
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Nov. 9 - 10, 2008 |
Presenter, IPRA Professional Development School,
Eagle Creek Resort Findlay, IL |
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Nov. 05, 2008 |
Presenter, Wisconsin Park and Recreation
Association Annual Conference LaCrosse, WI |
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Oct. 28-30, 2008 |
Trainer, Grand Re-Opening of the Intrepid Sea, Air & Space Museum New York City, NY |
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Oct. 22-23, 2008 |
Presenter, Arlington County Arlington, VA |
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Oct. 14 - 18, 2008 |
Presenter, National Recreation and Park
Association Annual Congress Ruby's session: Seven Star Customer Service on Thursday 10/16/2008 2:00 PM to 3:15 PM Baltimore, MD |
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Oct. 14, 2008 |
Trainer, HQ Air Forces Services Agency/HQ
AFSVA/SVPAC Ruby's session: Seven Star Customer Service on Thursday 10/16/2008 2:00 PM to 3:15 PM Baltimore, MD |
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Oct. 2 - 3, 2008 |
Orlando Magic, Cycle of Service / CRM Training Orlando, FL |
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Sep. 29, 2008 |
Trainer, Ottawa Senators Hockey / Scotiabank
Place Ottawa, Ontario, Canada |
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Sep. 27, 2008 |
Secret Shopper, Ottawa Senators Hockey /
Scotiabank Place Ottawa, Ontario, Canada |
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Sep. 24, 2008 |
Trainer, Magic University, Orlando Magic Orlando, FL |
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Sep. 19, 2008 |
Presenter, Annual Alumni Training, Sit
Means Sit Dog Training Westminster, CO |
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Sep. 17-19, 2008 |
Presenter, CampExperience, Copper Mountain Resort, CO |
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Sep. 14, 2008 |
Presenter, International Association of Assembly Managers,
Arena Management Conference Kansas City, MO |
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Sep. 10 - 11, 2008 |
Trainer, Train the Trainer program, Orlando
Magic Orlando, FL |
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Sep. 9, 2008 |
Trainer, Presentation Skills, Orlando Magic Orlando, FL |
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Sep. 6, 2008 |
Presenter, New Frontiers Bank Denver, CO |
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Sep. 4, 2008 |
Presenter, Cycle of Service Meeting, Orlando
Magic Orlando, FL |
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Aug. 27, 2008 |
Secret Shopper, US Open Flushing, NY |
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Aug. 26, 2008 |
Presenter, US Army Family and Morale, Welfare and
Recreation Command, Family Soldier Action Plan Training Symposium Louisville, KY |
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Aug. 19, 2008 |
Presenter, Cycle of Service Leadership
Presentation Orlando Magic Orlando, FL |
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Aug. 17, 2008 |
Trainer, USTA Billie Jean King National Tennis
Center Flushing, NY |
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Aug. 14 - 16, 2008 |
Trainer, USTA Billie Jean King National Tennis
Center Flushing, NY |
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Aug. 12, 2008 |
Cycle of Service Facilitation Town of Parker, Parker, CO |
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Jul. 30, 2008 |
Trainer, Pleasant Valley Recreation and Park
District Camarillo, CA |
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July 27-28, 2008 |
Presenter, 2008 National Association of Concessionaires Annual
Convention Anaheim, CA |
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Jul. 25, 2008 |
Trainer, Cherry Creek School District Food and
Nutrition Services Aurora, CO |
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Jul. 21-23, 2008 |
Cycle of Service Facilitation, Orlando Magic Orlando, FL |
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Jul. 16-18, 2008 |
Train the Trainer program, Orlando Magic Orlando, FL |
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Jul. 14 - 15, 2008 |
Trainer, Columbus Zoo and Aquarium Columbus, OH |
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Jul. 6 - 8, 2008 |
Trainer General Electric Information Management
Leadership Program Danbury, CT |
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Jun. 28 - Jul. 2, 2008 |
Presenter, Association of Luxury Suite
Directors Miami Beach, FL |
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Jun. 23-25, 2008 |
Cycle of Service Facilitation, Orlando Magic Orlando, FL |
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Jun. 11 - 12, 2008 |
Trainer, USTA Billie Jean King National Tennis
Center Flushing, NY |
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Jun. 09, 2008 |
Presenter, Institute for International Research,
Customer Care & Services Forum Las Vegas, NV |
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Jun. 5, 2008 |
Presenter, Colorado Electric Educational
Institute Westminster, CO |
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May 24, 2008 |
Presenter, Urban County Leadership Conference South Padre Island, TX |
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May 23, 2008 |
Training, Dodge Arena TMFC Hidalgo, TX |
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May 9, 2008 |
Presenter, National Speakers Association,
Colorado Chapter Denver, CO |
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May 6 - 7, 2008 |
Trainer, Town of Parker, CO |
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Apr. 26-28, 2008 |
Trainer, Wild Wadi Water Park, Jumeirah Group Dubai, United Arab Emirates |
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Apr. 22 - 23, 2008 |
Presenter, World Waterpark Association Middle
Eastern Symposium in Conjunction with Dubai Entertainment, Amusement &
Leisure Show Dubai, United Arab Emirates |
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Apr. 18, 2008 |
Presenter, Second Annual Women in Coaching
Retreat Colorado Springs, CO |
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Apr. 11-13, 2008 |
Trainer, Arlington County, VA Arlington, VA |
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Mar. 28, 2008 |
Trainer, Winnipeg Football Club Winnipeg, Manitoba, Canada |
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Mar. 26, 2008 |
Presenter, Celebrating Customer Service
Excellence conference hosted by the Institute for International
Research Orlando, FL |
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Mar. 21, 2008 |
Presenter, Town of Parker Directors Retreat Parker, CO |
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Mar. 20, 2008 |
Trainer, Town of Timnath, Colorado Timnath, CO |
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Mar. 18, 2008 |
Trainer, Webinar with Ruby Seven Reasons your Customer Service Ratings aren't Perfect. Register here |
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Mar. 14, 2008 |
Trainer, Arapahoe Community College Littleton, CO |
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Mar. 10, 2008 |
Trainer, South Suburban Parks and Recreation
District Littleton, CO |
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Feb. 29, 2008 |
Presenter, California Park & Recreation Society Annual
Conference Long Beach, CA |
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Feb. 28, 2008 |
Keynote and Breakout Presenter, 2008 Recreation Connections Manitoba Annual
Provincial Conference Winnipeg, Manitoba, Canada |
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Feb. 18, 2008 |
Trainer, Bernalillo County Parks and Recreation,
NM Albuquerque, NM |
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Feb. 06, 2008 |
Presenter, World Waterpark Association, North
American Spring Symposium Wisconsin Dells, WI |
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Feb. 02, 2008 |
Trainer, Town of Parker, CO Parker, CO |
|
Jan. 31, 2008 |
Trainer, Town of Parker, CO Parker, CO |
|
Jan. 20, 2008 |
Trainer, Qwest Center Omaha, NE |
|
Jan. 13 - 15, 2008 |
Trainer General Electric Information Management
Leadership Program Danbury, CT |
|
Jan. 9-10, 2008 |
Leadership Strategies for Success, a
Workshop hosted by New York State Recreation and Park Society Download Registration Form Here
(pdf) Event open to the public Westchester (1/9/08) Long Island (1/10/08) |
|
Jan. 4, 2008 |
Trainer, Eastern Rio Blanco Metropolitan
Recreation & Park District, Meeker Recreation Center at Paintbrush
Park Grand Opening Meeker, CO |
|
Dec. 19, 2007 |
Trainer, Supervisory Skills for Success, Sky
Ridge Medical Center Lone Tree, CO |
|
Dec. 17, 2007 |
Trainer, Arapahoe County Department of Human
Services Aurora, CO |
|
Dec. 12, 2007 |
Trainer, City of Durango Parks and Recreation
Department Durango, CO |
|
Dec. 10, 2007 |
Trainer, Morris County Parks Commission Morristown, NJ |
|
Dec. 3-7, 2007 |
Leadership Strategies for Success, a
Workshop hosted by New York State Recreation and Park Society Event open to the public Buffalo (12/3/07) Rochester (12/4/07) Syracuse (12/5/07) Capital Region (12/6/07) Hudson Valley (12/7/07) |
|
Dec. 1, 2007 |
Consultation, Cypress Gardens Adventure Park Winter Haven, FL |
|
Nov. 28 - Nov. 30, 2007 |
Presenter, Athletic Business Conference & Expo Orlando, FL |
|
Nov. 12-15, 2007 |
Presenter - International Association of Amusement Parks and
Attractions Expo 2007 Orlando, FL Nov. 12: 4:30 pm - 5:45 pm Understanding and Dealing with Change Nov. 15: 8:30am - 5:45 pm Guest Relations for the Attractions Industry |
|
Nov. 7, 2007 |
Trainer, West Shore Parks and Recreation and the
Greater Victoria Recreation Departments Victoria, British Columbia, Canada |
|
Nov. 1, 2007 |
Keynote Presenter, Texas Civic Center
Association Galveston, TX |
|
Oct. 25, 2007 |
Presenter, World Water Park Association 27th Annual Symposium
& Tradeshow Palm Springs, CA |
|
Oct. 17, 2007 |
Trainer, Town of Windsor, CO Windsor, CO |
|
Oct. 12, 2007 |
Trainer, Collinsville Area Recreation District Collinsville, IL |
|
Oct. 8 - 9, 2007 |
Trainer, Ski Liberty Liberty
Mountain Resort and Conference Center Fairfield, PA |
|
Oct. 6, 2007 |
Presenter, USA Local Swim Committee Swimposium
& House of Delegates Meeting Indianapolis, IN |
|
Oct. 2 - 4, 2007 |
Presenter, Colorado Parks & Recreation
Association Snowmass, CO |
|
Sept. 28, 2007 |
Keynote & Breakout Presenter, International
Association of Assembly Managers International Convention Center
Conference Boston, MA |
|
Sept. 24, 2007 |
Trainer Rexall Place Edmonton, Alberta, Canada |
|
Sept. 21, 2007 |
Full Day Leadership Workshop Trainer,
Michigan Recreation & Park Association Leadership Academy Troy, MI |
|
Sept. 19 - 20, 2007 |
Trainer, City of Plymouth & City of
Northville Plymouth, MI |
|
Sept. 13, 2007 |
Keynote Presenter, National Recreation & Park Association - Reitz
Marketing and Revenue Sources Management School San Diego, CA |
|
Sept. 5, 2007 |
Trainer, Arapahoe County Littleton, CO |
|
Aug. 28, 2007 |
Trainer, Lone Tree Family Practice Lone Tree, CO |
|
Aug. 2 - 4, 2007 |
Guest Relations Staff Training, Arrowhead
Stadium Kansas City, MO |
|
Aug. 3, 2007 |
Session open to the
public: hosted by The Pavilion at Arrowhead Stadium Register for Ruby's training session - Leadership Strategies: Things you Must Know to Survive Kansas City, MO |
|
Jul. 24, 2007 |
Trainer/Presenter Sky Ridge Medical Center Lone Tree, CO |
|
Jul. 17, 2007 |
F.r.e.e. Webinar with Ruby at 10am MDT, Noon EDT,
11am CDT, 9am PDT. "How to Create an Awesome Orientation Training Program for Staff and Volunteers" Register here Online |
|
Jul. 13, 2007 |
Trainer, BC Place Stadium annual full time and
event staff training Vancouver, British Columbia |
|
Jul. 8-10, 2007 |
Trainer General Electric Information Management
Leadership Program Danbury, CT |
|
Jun. 26-27, 2007 |
Presenter Association of Luxury Suite
Directors Annual Conference, Gainey Ranch Scottsdale, AZ |
|
Jun. 21, 2007 |
Trainer/Presenter Sky Ridge Medical Center,
Mystery Shopping and Directors Retreat Lone Tree, CO |
|
Jun. 19, 2007 |
Trainer, City of Fairfield, OH and Anderson Park
District Fairfield, OH |
|
Jun. 18, 2007 |
Trainer, The Toledo Zoo Toledo, OH |
|
Jun. 16, 2007 |
Presenter, US Indoor Soccer Association Facility Operators
Conference and Trade Show Denver, CO |
|
Jun. 14, 2007 |
Trainer, Langley Air Force Base, Family Member
Programs Langley, VA |
|
Jun. 2-6, 2007 |
Presenter International Federation for
Professional Speakers Global Summit Dubai, United Arab Emirates |
|
May 30, 2007 |
Webinar with Ruby "How to Create an Awesome
Orientation Training Program for Staff and Volunteers" Online - Register Here |
|
May 23, 2007 |
Orientation Observation and Coaching Six Flags
Great America Chicago, IL |
|
May 22, 2007 |
Trainer, Daytona Beach Community College Daytona Beach, FL |
|
May 20, 2007 |
Trainer, City and County of Broomfield Recreation
Services Department Broomfield, CO |
|
May 15, 2007 |
Trainer, South Suburban Parks and Recreation
District Littleton, CO |
|
May 2, 2007 |
Trainer, American Water Works Association Denver, CO |
|
April 25, 2007 |
Trainer, American Camp Association /
Rocky Mountain Section Denver, CO |
|
April 10-13, 2007 |
Presenter, 2007 Maryland Recreation and Parks
Association Annual Conference Ocean City, MD |
|
April 2, 2007 |
Community Alcohol and Drug Education
Team Workshops Caribou, ME |
|
March 28-30, 2007 |
Presenter, 25th Annual Tri-State Camp
Conference Atlantic City, NJ |
|
March 22, 2007 |
Trainer, Woodhaven Association Sublette, IL |
|
March 20-21, 2007 |
Workshop Presenter, Train The Trainer (open to anyone who pays the
registration fee) Rolling Meadows Park District, IL |
|
March 14, 2007 |
Presenter, Denver Metro Chamber of
Commerce Session Title: Seven Star Customer Service Denver, CO |
|
March 12-13, 2007 |
Presenter, Utah
Recreation and Parks Association Annual Conference Utah |
|
March 7-8, 2007 |
Presenter, California & Pacific
Southwest Recreation & Park Training Conference Sacramento, CA Mar. 7: 10:30 am - Noon The Secrets to Keeping Our Customers Happy Mar. 7: 1:00 - 2:30 pm How to Work Effectively With Your Boss Mar. 8: 8:00 - 9:15 am How to Attract and Select Great Employees! |
|
Feb. 19, 2007 |
Trainer, Bernalillo County Parks and
Recreation Albuquerque, NM |
|
Feb. 16 - 18, 2007 |
Workshop Leader Train The Trainer for Six Flags
Theme Parks Dallas, TX |
|
Feb. 12, 2007 |
Presenter, Nationwide Marketing
Group Orlando, FL |
|
Feb. 9 - 11, 2007 |
Presenter, National Speakers Association Educational
Workshop Denver, CO |
|
February 8, 2007 |
KLCSP National Management Meeting Englewood, CO |
|
Feb. 3-4, 2007 |
Orientation Observation and Consultation, Six
Flags Corporate Dallas, TX |
|
Jan. 29-30, 2007 |
Presenter - Penticton City Employees Penticton, British Columbia, Canada |
|
Jan. 26-27, 2007 |
Presenter, Illinois
Parks and Recreation Association/ Illinois Association of Park Districts Annual Conference Chicago, IL Jan. 26: 8:30 - 10:30 am How Effective Leaders Communicate Jan. 27: 10:00 am - Noon Leadership Strategies: Things You Must Know to Survive |
|
Jan. 19, 2007 |
Facilitator - Center for Advanced
Dermatology Staff Meeting Lakewood, CO |
|
Jan. 11, 2007 |
Trainer, Texas Public Pool Council
Workshop College Station, TX |
|
Jan. 7-9, 2007 |
Trainer, General Electric Information
Management Leadership Program Danbury, CT |
| Dec. 14, 2006 | Trainer - Oregon
Park District Oregon, IL |
| Dec. 12, 2006 | Speaker - National Speakers Assocation
of Colorado - FastTrack Program Denver, CO |
| Dec. 8, 2006 | Speaker - National Speakers Assocation
of Colorado Denver, CO |
| Nov. 24 - Dec. 3, 2006 | Trainer Wild
Wadi Water Park, Jumeirah Group Dubai, United Arab Emirates |
| Nov. 14-17, 2006 | Presenter - Athletic Business Conference Mandalay Bay Convention Center, Las Vegas, NV Nov. 14: 1:00 pm - 5:00 pm Leadership Strategies: Things You Must Know to Survive Nov. 15: 10:15 - 11:45 am Seven Star Customer Service: Starting at the Top to Impact the Bottom line Nov. 15: 12:45 - 2:15 pm How to Develop an Effective Training Program Nov. 16: 10:15 - 11:45 am Networking strategies - Building Profitable Relationships |
| Nov. 13, 2006 | Presenter, International Association of Amusement Parks and
Attractions Expo 2006 Atlanta, GA 8:30 am - 4:30 pm Human Resource Management & Guest Relations for the Attractions Industry |
| November 8, 2006 | Training Rolling Meadows Park
District Rolling Meadows IL |
| November 8, 2006 | Training Schaumburg Park District Schaumburg IL |
| November 6, 2006 | Trainer, Illinois Parks and Recreation
Association Professional Development School Illinois 8:30 am - Noon Understanding Your Learning Style 1:30 - 3:30 pm Recognizing How we "Influence" as Leaders |
| November 1-2, 2006 | Presenter, California Aquatics Management School Lake Arrowhead, CA Nov. 1: 5:00 - 6:00 pm Reflections in the Rear View Mirror Nov. 2: 9:00 - 10:00 am Leadership Strategies: Things You Must Know to Survive |
| October 27, 2006 | Presenter, USA
Swimming Colorado Springs, CO |
| Oct. 19, 2006 | Presenter, World Waterpark Association
26th Annual Symposium & Trade Show Orlando, FL 2:15 -3:30 pm The Secrets to Keeping Our Customers Happy 3:45 -5:00 pm Stay COOL: Create Ongoing Opportunities to Love Your Job, Your Customers and Your Team |
| Oct. 2, 2006 | Trainer, American Airlines Arena Miami, FL |
| Sep. 28, 2006 | Presenter, Association
of Zoos and Aquariums Annual Conference Tampa, FL 8:30 -10:00 am Raising the Bar in Guest Relations |
| Sep. 26, 2006 | Trainer, Wings Stadium Kalamazoo, MI |
| Sep. 16-17, 2006 | Trainer, Winnipeg Football Club/Canad Inns Stadium home of
the 2006 Grey Cup Winnipeg, Manitoba, Canada |
| Sep. 13, 2006 | Trainer, Arapahoe County Mission,
Vision and Values Program Littleton, CO |
| Sep. 6-8, 2006 | Trainer, Arapahoe County Mission,
Vision and Values Program Littleton, CO |
| Aug. 30-31, 2006 | Trainer, Arapahoe County Mission,
Vision and Values Program Littleton, CO |
| Aug. 23-25, 2006 | Trainer, Arapahoe County Mission,
Vision and Values Program Littleton, CO |
| Aug. 3, 2006 | Presenter - Florida
Festivals and Events Association Bonita Springs, FL |
| August 2, 2006 | Trainer Arapahoe County Mission,
Vision and Values Kickoff Orientation Program Littleton, CO |
| July 15-17, 2006 | Trainer BC Place Stadium Vancouver, British Columbia, Canada |
| July 9-11, 2006 | Trainer General Electric Info.
Management Leadership Program Danbury, CT |
| July 3, 2006 | Facilitator, United States Postal
Service Video Development Team Denver, CO |
| June 29, 2006 | Guest Relations Staff Trainer, The
Toledo Zoo Toledo, OH |
| June 26, 2006 | Presenter - Association of Luxury
Suite Directors, 16th Annual Conference and Trade Show Detroit, MI |
| June 21-22, 2006 | Trainer - Indiana Beach Inc. Monticello, IN |
| June 10-14, 2006 | Recreation Facility Design &
Management School Denver, CO |
| June 9, 2006 | Trainer, Omahas Henry Doorly Zoo Omaha, NE |
| June 7, 2006 | Trainer - Conejo Recreation and Park
District Conejo, CA |
| June 6, 2006 | Trainer, National Western Stock Show
Management Staff Denver, CO |
| May 18, 2006 | Keynote and Breakout Presenter -
Hawaii Parks and Recreation Association Annual Conference Waikoloa, HI |
| May 20, 2006 | Trainer - E Center/Centennial
Management Group Salt Lake City, UT |
| May 22, 2006 | Trainer - United States Postal
Service Colorado Springs, CO |
| May 23, 2006 | Northwest Parks & Recreation
Association Regional Camp Staff Training Rochester, MI |
| May 24, 2006 | Trainer - United States Postal
Service Denver, CO |
| May 25, 2006 | Trainer - United States Postal
Service Denver, CO |
| May 11, 2006 | Trainer - Morale, Welfare and
Recreation Program Kings Bay, GA |
| May 9, 2006 | Webinar with IAAPA, 5 Easy Steps to
Get Your Employees to Deliver the Best Guest Service Experience Ever To register visit http://www.cpe360.com/iaapa/catalog.asp |
| Apr. 29, 2006 | Presenter - Kansas City Metro Aquatics Council Annual
Conference North Kansas City, MO |
| May 2, 2006 | Presenter - The Biennial Conference
for Women Champaign-Urbana, IL |
| May 5, 2006 | Trainer - United States Postal
Service Casper, WY |
| Apr. 25, 2006 | Keynote Presenter Washington
Recreation & Park Association/ Oregon Recreation & Park
Association Conference Vancouver, WA |
| Apr. 21, 2006 | Keynote Presenter - Women of Enterprise, Real Estate Forum The Denver Center of Performing Arts, Seawell Grand Ballroom, Denver, CO |
| Apr. 17, 2006 | Trainer - Northern Virginia Regional
Park Authority Vienna, VA |
| Apr. 5, 2006 | Trainer City and County of Denver,
Department of Parks and Recreation Denver, CO |
| Mar. 22-24, 2006 | Train-The-Trainer Workshop sponsored
by Illinois Park and Recreation Association Open To Anyone Interested In Attending! Click here for more information. White Pines Golf Club, Bensenville, IL |
| Mar. 16, 2006 | Frontline Customer Service Workshop
sponsored by Ohio Parks and Recreation Association Open To Anyone Interested In Attending! Click here for more information. Fairfield Community Arts Center, Fairfield, OH |
| Mar. 13-14, 2006 | Presenter - Pennsylvania Recreation
and Parks Society Annual Conference Seven Springs, PA |
| Mar. 6-11, 2006 | Super Bowl XLI Guest Relations Staff
Trainer - Dolphins Stadium Miami, FL |
| Feb. 28, 2006 | Trainer - Colorado
Parks and Recreation Association Colorado Springs, CO |
| Feb. 23, 2006 | Customer Service Trainer Recreation
and Park Commission for the Parish of East Baton Rouge Baton Rouge, LA |
| Jan. 26, 2006 | Trainer - City of Athens and City of
Dublin, Ohio Westerville, OH |
| Jan. 26, 2006 | Staff Retreat Facilitator - City of
Westerville Westerville, OH |
| Jan. 18, 2006 | Trainer - Connecticuts Beardsley
Zoo Bridgeport, CT |
| Jan. 15-17, 2006 | Trainer General Electric Info.
Management Leadership Program Danbury, CT |
| Jan. 13, 2006 | Trainer - Colorado Parks and
Recreation Association Englewood, CO |
| Jan. 9, 2006 | Trainer - International Aquatic Safety
& Risk Management Conference Phoenix, AZ |
| Dec. 12, 2005 | Customer Service Trainer Recreation
and Park Commission for the Parish of East Baton Rouge Baton Rouge, LA |
| Dec. 8, 2005 | Trainer - National Western Stock Show Denver, CO |
| Nov. 30, Dec. 1-2, 2005 | Presenter - Athletic Business, Orange
County Convention Center Orlando, FL |
| Nov. 28, 2005 | Presenter - 2005 International
Association of Fairs and Expositions (IAFE) Convention Las Vegas, NV |
| Nov. 14, 2005 | Presenter - Illinois Professional
Development School Eagle Creek Resort, Findlay, IL |
| Nov. 10, 2005 | Teambuilding Trainer - Baudville,
Inc. Grand Rapids, MI |
| Nov. 9, 2005 | Keynote Presenter - Programming Our
World (POW) Conference Kalamazoo, MI |
| Oct. 25, 2005 | Guest Relations Trainer - Allen County
War Memorial Coliseum Ft. Wayne, IN |
| Oct. 18 21, 2005 | Presenter - 2005 NRPA Congress and
Exposition San Antonio, TX |
| Oct. 7-8 2005 | Keynote Presenter South Dakota
School Age Care Alliance Sioux Falls, SD |
| Oct. 4-6, 2005 | Presenter World Waterpark
Association, 25th Anniversary Symposium & Trade Show Las Vegas, NV |
| Sept. 29, 2005 | Presenter - Excellence in Customer
Service Awards Program, Better Business Bureau of Southern Colorado Colorado Springs, CO |
| Sept. 22, 2005 | Trainer - City of Fairfield Parks and
Recreation Fairfield, OH |
| Sept. 20, 2005 | Trainer Aramark, General Motors
Place Vancouver, British Columbia |
| Sept. 19, 2005 | Trainer - General Motors Place - Home
of the Vancouver Canucks Vancouver, British Columbia |
| Sept. 15, 2005 | Presenter - American Zoo and Aquarium
Association Conference Chicago, IL |
| Sept. 14, 2005 | Workshop Presenter- Inwood Ice Arena,
Joliet Park District and The Skate School Geneva, IL |
| Sept. 14, 2005 | Trainer - Homewood-Flossmoor Park
District Homewood, IL |
| Sept. 12, 2005 | Ruby turns the big 5-0!!! |
| Sept. 6, 2005 | Trainer - Westside Regional Recreation
Society Calgary, Alberta, Canada |
| August 28-Sept. 4, 2005 | Ruby & Rich on an Alaskan Cruise
for her 50th birthday! Inside Passage, AK |
| August 26, 2005 | Trainer - Glen Ellyn Park
District Glen Ellyn IL |
| August 25, 2005 | Trainer - National Western Stock Show Denver, CO |
| August 23, 2005 | Trainer - Laramie Parks &
Recreation Laramie, WY |
| August 11, 2005 | Keynote Presenter - National Aerospace
FOD Prevention, Inc. Denver, CO |
| August 9, 2005 | FREE
Teleseminar - Understanding Our Customer Sign Up Today! RubySpeaks World Headquarters, Littleton, CO |
| August 2, 2005 | Ruby's
"Survival Guide for Managers" Teleseminar "How to Run a Successful Meeting" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| July 26, 2005 | Ruby's
"Survival Guide for Managers" Teleseminar "Raising the Bar in Guest Relations" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| July 19, 2005 | Ruby's
"Survival Guide for Managers" Teleseminar "Facing the Challenge of Challenging Employees" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| July 10-12, 2005 | Trainer General Electric Info.
Management Leadership Program Danbury, CT |
| June 30, 2005 | Qwest Center Omaha, NE |
| June 21, 2005 | Ruby's
"Survival Guide for Managers" Teleseminar "Encouraging Staff Development: The Performance Appraisal Process" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| June 10-14, 2005 | Trainer - Jumeirah International
Group Dubai, United Arab Emirates |
| June 5 - 7, 2005 | Trainer - General Electric Info.
Management Leadership Program Hydrabad, India |
| May 17, 2005 | Ruby's
"Survival Guide for Managers" Teleseminar "Time Tactics to Make you Successful" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| May 21, 2005 | Training - E
Center / Centennial Management Group West Valley City, UT |
| May 23, 2005 | Trainer - Royal Gorge Bridge & Park Canon City, CO |
| May 24, 2005 | Ruby's
"Survival Guide for Managers" Teleseminar "How Effective Leaders Communicate" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| May 25, 2005 | Trainer - Town
of Silverthorne Recreation and Culture Department Silverthorne, CO |
| May 30 - 31, 2005 | Keynote Presenter Ice
Skating Institute Las Vegas, NV |
| May 12, 2005 | Training - MWR Kings Bay, GA |
| May 3, 2005 | Ruby's
"Survival Guide for Managers" Teleseminar "How to Develop an Effective Employee Training Program" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| May 10, 2005 | Training - Indiana Beach Inc. Monticello, IN |
| April 26, 2005 | Ruby's
"Survival Guide for Managers" Teleseminar "How to Attract and Select Great Employees" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| April 23, 2005 | Presenter USA Swimming, Olympic
Training Center Colorado Springs, CO |
| April 21, 2005 | Training - City of Fairfield Fairfield, OH |
| April 20, 2005 | Anderson Park District Cincinnati, OH |
| March 15, 2005 | Presenter National Speakers
Association Colorado Fast Track Denver, CO |
| March 9-11, 2005 | Keynote Presenter 2005 Texas
Recreation and Park Society Institute & Trade Show Corpus Christi, TX |
| March 2-5, 2005 | Supervisory Training - Dolphins Stadium Miami, FL |
| Feb 27 - Mar. 1, 2005 | Presenter - Recware Annual Conference Sacramento, CA |
| Feb 25, 2005 | Trainer - El Dorado
Hills Community Services District El Dorado Hills, CA |
| Feb 9, 2005 | Facilitator - City of Commerce City Commerce City, CO |
| Jan. 27, 2005 | Pre Conference Workshop Presenter
Illinois Association of Park Districts & Illinois Park and Recreation
Association Annual Conference Chicago, IL |
| Jan. 26, 2005 | City Wide Trainer City of
Westminster Westminster, CO |
| Jan. 25, 2005 | Presenter - Better Business Bureau Colorado Springs, CO |
| Jan. 23, 2005 | Keynote Presenter - USA Shade
and Fabric Structures 2nd Annual Sales Conference Richardson, TX |
| Jan. 22, 2005 | Trainer - City of Rialto Rialto, CA |
| Jan. 20, 2005 | Trainer - Plano Parks and Recreation
District Plano, TX |
| Jan. 16-18, 2005 | Trainer General Electric Info.
Management Leadership Program Danbury, CT |
| Jan. 11, 2005 | Trainer - Florida
Childrens Forum Tallahassee, FL |
| Jan. 6-10, 2005 | Attendee - National Speakers
Association Cancun University Cancun, Mexico |
| Jan. 5, 2005 | Trainer University of Pennsylvania,
Perelman Quadrangle Philadelphia, PA |
| Dec 21-22 | Trainer Littleton Adventist
Hospital Littleton, CO |
| Dec. 15 | Trainer National Western Stock
Show Denver, CO |
| Dec. 14 | Trainer South Suburban Parks and
Recreation Littleton, CO |
| Dec. 4 | Keynote Presenter Florida School Age Child Care Coalition Orlando, FL |
| Dec. 3 | Trainer Cities of Dunedin, Safety
Harbor and Largo, Florida - Parks and Recreation Departments Dunedin, FL |
| Dec. 1-2 | Trainer Decatur Parks and
Recreation Decatur, GA |
| Nov. 30 | City Wide Trainer City of
Westminster Westminster, CO |
| Nov. 18-19 | Presenter International Association
of Amusement Parks and Attractions Annual Conference Orlando, FL |
| Nov. 15-16 | Presenter Illinois Professional
Development School Lake Rend Resort, IL |
| Nov. 10-13 | Presenter Athletic Business Conference Orlando, FL |
| Nov. 9 | Workshop Presenter International
Association of Assembly Managers Crowd Management Conference Seattle, WA |
| Nov. 5 | Trainer Florida
Childrens Forum Tampa, FL |
| Nov. 3 | Keynote Presenter - Leisure Systems
Inc., Jellystone Campgrounds Ltd., Annual Conference Cincinnati, OH |
| Oct. 25 | Trainer South Suburban Parks &
Recreation Littleton, CO |
| Oct. 23 | Keynote Presenter Iowa
School Age Care Alliance Cedar Falls, IA |
| Oct. 12-16 | National Recreation & Parks
Association Annual Congress Reno, NV |
| Oct. 11 | Keynote Presenter - Super Cal 2004, California Park and Recreation Society Lake Tahoe, CA |
| Oct. 1 | Presenter Fun Expo, International
Association for the Leisure and Entertainment Industry Las Vegas, NV |
| Sept. 27 | Trainer Allen County War Memorial Coliseum Ft Wayne, IN |
| Sept. 23 | Presenter Colorado
Parks & Recreation Association Annual Conference Breckenridge, CO |
| Sept. 15-16 | Presenter Nebraska Parks &
Recreation Annual Workshop So. Sioux City, NE |
| Sept. 12-13 | Presenter - NRPA Pacific Revenue and
Management School La Jolla, CA |
| Aug. 31 - Sept. 2 | Presenter Florida Recreation &
Parks Association Annual Conference Palm Harbor, FL |
| Aug. 26 | Presenter 2004 Morale Welfare and
Recreation Expo Denver, CO |
| Aug. 21 | Trainer Penrose St. Francis
Hospital Colorado Springs, CO |
| Aug. 18-19 | New Facility Trainer City of
Cuyahoga Falls Community Recreation Center Cuyahoga Falls, OH |
| Aug. 14 | Guest Relations Trainer RCA
Dome/Indianapolis Colts Indianapolis, IN |
| Aug. 7 | Trainer Penrose St. Francis
Hospital Colorado Springs, CO |
| July 25 | Presenter 79th Annual International
Association of Assembly Managers Conference Reno, NV |
| July 11-13 | Trainer General Electric Info.
Management Leadership Program Danbury, CT |
| June 22 | Presenter 14th Annual Association of
Luxury Suite Directors Conference Houston, TX |
| June 17 | Presenter National Association of
Concessionaires Annual Conference St. Louis, MO |
| June 12-15 | Recreation Facility Design &
Management School Denver, CO |
| June 6-8 | Trainer General Electric Information
Management Leadership Program Singapore |
| May 28 | New Facility Trainer - City of Keller
Recreation and Aquatics Center Keller, TX |
| May 12-13 | Trainer Royal Gorge Bridge &
Park Canon City, CO |
| Apr. 28 | Workshop Presenter New Jersey
Recreation and Park Association Annual Conference Sommerset, NJ |
| Apr. 27 | Presenter New York State Recreation
& Park Society Annual Conference Tarrytown, NY |
| Apr. 19-20 | Keynote Presenter - Wyoming Governor's
Hospitality & Tourism Conference Casper, WY |
| Apr. 6 | Keynote Presenter - Iowa Park &
Recreation Association Annual Conference Des Moines, IA |
| Mar. 26 | Trainer City of Golden Parks &
Recreation Golden, CO |
| Mar. 23 | Keynote Presenter New England
Training Institute & Exposition Portland, ME |
| Mar. 13, 2004 | Presenter California & Pacific
SW Recreation & Park Training Conference Anaheim, CA |
| Mar. 9, 2004 | Trainer County of San Diego,
Department of Parks & Recreation San Diego, CA |
| Mar. 8, 2004 | Keynote Presenter Annual Navy
Personnel Command Youth Program Training San Diego, CA |
| February 23, 2004 | Workshop Presenter Arlington Heights
& Buffalo Grove Park Districts Arlington Heights, IL |
| February 4-7, 2004 | Presenter - Recware Annual
Conference San Diego, CA |
| February 3, 2004 | Keynote Presenter 30th Annual
Stadium Managers Seminar San Antonio, TX |
| Jan 29 - Feb. 1, 2004 | Conference Attendee - National
Speakers Association Winter Workshop Portland, OR |
| Jan. 22-24, 2004 | Presenter Illinois Association of
Park Districts Annual Conference Chicago, IL |
| January 20, 2004 | Customer Service Trainer - Good Time
Emporium Somerville, MA |
| January 11-13, 2004 | Presentation Skills Instructor -
General Electric Information Management Leadership Program Danbury, CT |
| January 8-9, 2004 | Staff Retreat Facilitator - Decatur
Park and Recreation Decatur, GA |
| Dec. 3-6 | Presenter Athletic Business
Conference Orlando, FL |
| Nov. 24-25 | Trainer - Parkway Plaza Hotel and
Convention Centre Casper, WY |
| Nov. 19 | Trainer - City of Glendale Parks and
Recreation Glendale, CA |
| Nov. 13 | Presenter American Camping
Association, Rocky Mountain Section Colorado Springs, CO |
| Nov. 11 | Presenter Illinois Professional
Development School Rend Lake Resort, IL |
| Nov. 5 | Customer Service Training City of
Brighton Brighton, CO |
| Oct. 27 | New Facility Trainer - City of
Broomfield Parks & Recreation Broomfield, CO |
| Oct. 22-24 | Presenter National Recreation &
Park Association Annual Congress St. Louis, MO |
| Oct. 18 | Keynote Presenter Florida Childrens
Forum School Age Solutions Orlando, FL |
| Oct. 14-16 | Keynote Presenter Alaska Recreation
& Park Association Anchorage, AK |
| Oct. 13 | Trainer CampFire USA Anchorage, AK |
| Sept. 26 | Keynote Presenter United States
Postal Service Denver, CO |
| Sept. 24-25 | Customer Service Trainer Pittsburgh
Penguins Mellon Arena Staff Pittsburgh, PA |
| Sept. 16-17 | Presenter Int. Assoc. for the
Leisure & Entertainment Industry Fun Expo Las Vegas, NV |
| Sept. 15 | Keynote Presenter United States
Postal Service Denver, CO |
| Sept. 14 | Presenter - NRPA Pacific Revenue and
Management School La Jolla, CA |
| Sept. 9 | Keynote Presenter United States
Postal Service Denver, CO |
| Aug. 26 | Keynote Presenter United States
Postal Service Denver, CO |
| Aug. 19-20 | Trainer City of Unalaska Aleutian Islands, AK |
| Aug. 15-16 | Presenter San Antonio Parks &
Recreation After School Challenge Program Annual Conference San Antonio, TX |
| Aug. 14 | Trainer Lackland Air Force Base San Antonio, TX |
| July 27-Aug. 2 | Guest Relations Trainer Heinz Field
Stadium Staff Pittsburgh, PA |
| July 25 | New Facility Trainer Foothills Park
& Recreation District Littleton, CO |
| July 13-15 | Trainer General Electric Information
Managers Leadership Program Danbury, CT |
| July 1 | Facilitator Consortium of Older
Adult Wellness, Physical Therapy Group Denver, CO |
| June 17-19 | Workshop Presenter Amish Dealers
Convention Denver, CO |
| May 13 | Workshop Presenter City-wide
Training for Supervisors Jefferson City, MO |
| May 10 | Keynote British Columbia Speakers
Association Vancouver, British Columbia, Canada |
| May 12 | Workshop Presenter Supervisory
Skills Training Franklin County, MO |
| May 3 | Workshop Presenter Alberta Speakers
Association Calgary, Alberta, Canada |
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