Ruby’s Current Schedule |
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| Click Here to Schedule Ruby | |
| Where she's going... | |
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August 24, 2010 |
Presenter for Cherry Creek Chamber of Commerce Business Success Series Denver, CO |
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Sept. 2-4, 2010 |
Presenter for Arizona Parks and Recreation Association Annual Conference Scottsdale, AZ |
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Sept. 22-25, 2010 |
Keynote and Breakout Presenter – Special District Association Annual Conference, Keystone, CO |
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Oct. 6-10, 2010 |
Presenter -
World Waterpark Association Annual Conference
San Antonio, TX |
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Oct. 24, 2010 |
Secret Shopping - The Eagles Concert – Iowa Event Center/Wells Fargo Arena Des Moines, IA |
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Oct. 25, 2010 |
Trainer – Iowa Event Center/Wells Fargo Arena Des Moines, IA |
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Nov. 9-10, 2010 |
Keynote & Workshop Presenter for KOA 2010 Franchisee Convention- Get in on the Action! Savannah, GA Tuesday Nov. 9 Keynote Take Action-Make a connection! Tuesday Nov. 9 Workshops Dealing with Upset Kampers Wednesday Nov. 10 Keynote Work Kampers University Wednesday Nov. 10 Workshop Dealing with and Upset Kampers |
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Nov. 15-16, 2010 |
Presenter - International Association of Amusement Parks and Attractions Expo 2010 San Diego Convention Center Orlando, FL Nov. 15 4:00 pm - 5:15 pm 7 Star Customer Service: Starting at the Top to Impact the Bottom Line Nov. 16 12:00pm – 2:00pm Coaching Your Staff: Motivating Your Team to High Performance |
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Dec. 1 - 4, 2010 |
Workshop Presenter at Athletic Business Conference + Expo San Diego Convention Center San Diego, CA Thursday, Dec. 2 from 8:00-9:30 a.m. Employee Engagement: The Lasting Effect of a Positive Onboarding Process Friday, Dec. 3 from 8:00-9:30 a.m. How to Run a Successful Meeting Friday, Dec. 3 from 4:00-5:30 p.m. Reenergizing Employees by Redefining Organizational Values Saturday, Dec. 4, 10:15am - 11:45am Succession Planning: Developing Tomorrow's Leaders Today |
| Where she's been... | |
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August 9-10, 2010 |
Trainer – Kaleidoscope Before and After School Programs Denver Public Schools Denver, CO |
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August 2-4, 2010 |
Attending NCS4 Conference New Orleans, LA |
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July 22, 2010 |
Presenter - Teleconference for the Medical Fitness Association "Understanding Your Cycles of ServiceTM" 2:00 p.m.-- 3:00 p.m. Eastern (1 p.m. Central, Noon Mountain, 11 a.m. Pacific) Register here Online |
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July 15-20, 2010 |
Attending and Main Stage Presenter for the National Speakers Association Annual Conference Orlando, FL |
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July 11-13, 2010 |
Presenter for General Electric Information Managment Leadership Program, Detroit, MI |
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Jun. 27-30, 2010 |
Presenter for Association for Luxury Suite Directors Annual Conference New York, NY Wed., June 30 1:00-2:30pm - Panel Presenter Selecting, Staffing and Schooling: Your Venue's Guide Wed., June 30 3:45-5:00pm - Presenter with Scott Bowman VP Season Ticket Services and Operations, Orlando Magic "Building Loyalty & Retention to Drive Premium Sales" a case study of our work to move the Orlando Magic to the second strongest season ticket holder base in the NBA. |
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June 24, 2010 |
FREE Webinar with Ruby "Rule Enforcement Etiquette to Promote a Positive Guest Experience" Click to Register for FREE Webinar |
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June 9-11, 2010 |
Presenting "Enhancing the Fan Experience" for the NFL Security Training Seminar Chicago, IL |
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May 25, 2010 |
Attending Sports 2.0 VIP Summit Chicago, IL |
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May 17-19, 2010 |
Consulting and Webinar with Primrose Schools Atlanta, GA |
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May. 11, 2010 |
Profiting from Birthday Parties and Celebrations Webinar – Ruby will interview Sheryl Bindelglass Register Here |
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May. 5, 2010 |
Raising the Bar in Guest Relations Webinar with World Waterpark Association Register Here |
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Apr. 28-30, 2010 |
Presenter for Primrose Schools Annual Franchise Conference Orlando, FL |
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Apr. 27, 2010 |
Customer Service Training, Town of Windsor Windsor, CO |
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Apr. 15, 2010 |
Consulting with Primrose Schools Atlanta, GA |
Mar. 29, 2010 |
Customer Service Workshop Presenter, City of Commerce City Parks and Recreation Department, Bison Grille Commerce City, CO |
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Mar. 25, 2010 |
Consulting with Primrose Schools Atlanta, GA |
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Mar. 23, 2010 |
Webinar Presenter - Powerful Presentation Skills – Your Delivery Register Here |
Mar. 17, 2010 |
Staff Trainer for New Facility Opening, Campbell County Parks and Recreation Gillette, WY |
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Mar. 10, 2010 |
Cycles of ServiceTM Workshop Presenter, Salon Forum Hair Salon Littleton, CO |
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Mar. 10, 2010 |
Facilitator, Town of Parker Parks and Recreation Department Parker, CO |
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Mar. 09, 2010 |
Webinar Presenter - 2010 Powerful Presentation Skills – Your Speech Register Here |
Feb. 26, 2010 |
Presenter, CampExperienceTM Power, Purpose & Profit. Workshop Cielo at Castle Pines, Castle Rock, CO Register Here |
Feb. 25, 2010 |
Cycles of ServiceTM Workshop Presenter, Peterson Air Force Base Colorado Springs, CO |
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Feb. 23, 2010 |
Webinar Presenter - 2010 Powerful Presentation Skills – Your Audience Register Here |
Feb. 11-13, 2010 |
Attended 2010 Olympics Vancouver, Canada |
Feb. 7-10, 2010 |
Attended Stadium Managers Association Seminar, Renaissance Orlando SeaWorld Orlando, FL |
Jan. 29 - Feb. 04, 2010 |
Cycles of ServiceTM Workshop onboard a Caribbean Cruise with the United States Swim School Association Royal Carribean Navigator of the Seas |
Jan. 28, 2010 |
Powerful Presentation Skills Webinar Online Webinar - Register Here |
Dec. 14, 2009 |
Trainer- Massachusetts Convention Center, "Secrets to Keeping Our Customers Happy" Boston, MA |
Dec. 10-12, 2009 |
Keynote Speaker - IFX 2009 Annual Convention, "Using Seven Star Customer Service to Launch Your Brand in 2010" San Diego, CA |
Dec. 7 - 8, 2009 |
Presenter-Orlando Magic, "Skills Coaching for Relocation" Orlando, FL |
Dec. 05, 2009 |
Presenter - Athletic Business Conference & Expo, "Succession Planning: Developing Tomorrow's Leaders Today Orlando, FL |
Dec. 04, 2009 |
Session Moderator - Athletic Business Conference & Expo, "CONNECT: Sharing Your Best Management and Leadership Strategies and Questions" Orlando, FL |
Dec. 03, 2009 |
Presenter - Athletic Business Conference & Expo, "Leadership Strategies: What You Need to Know to Take Your Organization to the Next Level", Orlando Orlando, FL |
Dec. 02, 2009 |
Pre-Conference Workshop Presenter - Athletic Business Conference & Expo, "Talent Management: How to Attract, Hire, Reward, Motivate and Train the Very Best People" Orlando, FL |
Nov. 28, 2009 |
Trainer-Golden State Warriors-Supervisory Training Oakland, CA |
Nov. 20, 2009 |
Keynote Speaker - KOA 2009 Annual Convention, "Exploring the Front Desk Experience: Part One" Houston, TX |
Nov. 20, 2009 |
Workshop Presenter - KOA 2009 Annual Convention, "Exploring the Front Desk Experience: Part Two" Houston, TX |
Nov. 18, 2009 |
Presenter-Major League Baseball, "Understanding, Preventing, and Diffusing Fan Violence" New York, NY |
Nov. 14, 2009 |
Attending conference-IAAPA Las Vegas, NV |
Nov. 13, 2009 |
Presenter - Programming Our World Workshop hosted by Michigan Recreation & Parks Association, "Talent Management: How to Attract, Hire, Motivate, and Train the Very Best People" Warren, MI |
Nov. 09, 2009 |
Trainer- Relocation Training for the Orlando Magic Orlando, FL |
Nov. 06, 2009 |
Keynote Speaker - Colorado Association of Fairs and Shows, "Seven Star Customer Service: Give 'em a Reason to Come Back" Colorado Springs, CO |
Oct. 22, 2009 |
Trainer, Portland Parks & Recreation, "Secrets to Keeping Our Customers Happy" and "Supervisory Skills for Success" Portland, OR |
Oct. 21, 2009 |
Trainer, Tualatin Hills Park & Recreation District, "Secrets to Keeping Our Customers Happy" Beaverton, OR |
Oct. 15-16, 2009 |
Presenter, National Recreation and Park Association Congress, "Secrets to Keeping our Customers Happy" Salt Lake City, UT |
Oct. 15, 2009 |
Presenter, National Recreation and Park Association Congress, "Seven Star Customer Service: Starting at the Top to Impact the Bottom Line" Salt Lake City, UT |
Oct. 14, 2009 |
Keynote Speaker, US Swim School Association Annual Conference, "Reflections in the Rearview Mirror" San Diego, CA |
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Facilitator, US Swim School Association Annual Conference, "Breakout for Champions Club" luncheon San Diego, CA |
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Presenter, US Swim School Association Annual Conference, "Stay Cool: Create Ongoing Opportunities to Love Your Customers, Your Job and Your Teammates" San Diego, CA |
Oct. 02-05, 2009 |
Trainer, Staff Training, Golden State Warriors Oakland, CA |
Sep. 28, 2009 |
Trainer - Orlando Magic and Amway Arena Game Night Staff Training Orlando, FL |
Sep. 24, 2009 |
Trainer - Orlando Magic and Amway Arena, "Supervisory Skills for Success" Orlando, FL |
Sep. 24, 2009 |
Trainer - Orlando Magic and Amway Arena, "Proper Etiquette for Rule Enforcement" Orlando, FL |
Sep. 23, 2009 |
Facilitator - Orlando Magic Seat Relocation Strategy Session Orlando, FL |
Sep. 17, 2009 |
Trainer - "Loyalty & Retention: Building Relationships & Trust with each Season Ticket Holder Phase II" Session for Orlando Magic Business Season Ticket Holders Department Orlando, FL |
Sep. 2, 2009 |
Trainer - "Raise the Bar in Guest Relations" presented to Amway Arena Contracted Partners Orlando, FL |
Sep. 2, 2009 |
Trainer - "Time Tactics to Make You Successful" Orlando Magic Orlando, FL |
Aug. 23-24, 2009 |
Presenter - Oreck Franchise Services, LLC Annual Franchisee Convention Nashville, TN |
Aug. 20, 2009 |
Trainer - "Loyalty & Retention: Building Relationships & Trust with each Season Ticket Holder Phase I" Session for Orlando Magic Season Ticket Holders Department, Orlando, FL |
Jul. 24-28, 2009 |
Attending Conference, International Association of Assembly Managers Boston, MA |
Jul. 18-21, 2009 |
Attending Conference, National Speakers Association Phoenix, AZ |
Jul. 12-14, 2009 |
Trainer – General Electric Information Management Leadership Program Danbury, CT |
Jul. 8, 2009 |
Trainer, Town of Parker Parker, CO |
Jul. 3-6, 2009 |
Attending workshop Vancouver, British Columbia, Canada |
Jun. 29 - Jul. 2, 2009 |
Speaker and Moderator, Association of Luxury Suite Directors Conference Dallas, TX |
June 20-22, 2009 |
Secret Shopping and Workshop Presenter - Rushmore Plaza Civic Center Rapid City, SD |
June 4, 2009 |
Presenter, Colorado Rural Electric Association, Office Excellence Conference Westminster, CO |
June 3, 2009 |
Webinar with Ruby, 11 am MDT - Enhancing the Fan Experience: Making Your Tickets Worth More than the Price of Admission Online - Register Here |
May 28, 2009 |
Webinar Presenter - IFX presents FREE webinar for Franchise Owners - Seven Star Customer Service Online Webinar |
May 28, 2009 |
Speaker - Denver Women's Franchise Event Denver, CO |
May 15, 2009 |
Presenter, Urban County Leadership Conference South Padre Island, TX |
May 13, 2009 |
Keynote and Workshop Presenter - County of Los Angeles Parks and Recreation Department Arcadia, CA |
May 6-7, 2009 |
Trainer, Dreamland Aqua Park, Um Al Quwain, United Arab Emirates |
May 04, 2009 |
Presenter, 8th Annual Government Customer Support Conference and Expo 2009 Alexandria, VA |
Apr. 20, 2009 |
Webinar Presenter - IFX presents FREE webinar for Franchise Owners - Seven Star Customer Service Online Webinar |
Apr. 16, 2009 |
Webinar with Ruby, 11 am MDT - Supervisory Skills for Success,
Click Here |
Apr. 09, 2009 |
Webinar with Ruby, 11 am MDT - How to Develop an Effective Employee Training Program,
Click Here |
Apr. 02, 2009 |
Webinar with Ruby, 11 am MDT - How to Select Great Employees!,
Click Here |
March 30, 2009 |
Keynote Presenter, Preferred Funeral Directors International Conference Palm Springs, FL |
March 25, 2009 |
Trainer, Fort Knox Army MWR Fort Knox, KY |
March 12, 2009 |
Customer Service Webinar Presenter, International Association of Airport Duty Free Stores (translated in Spanish) |
Mar. 10, 2009 |
F.R.E.E. Webinar - Raising the Bar in Guest Relations, 11:00am MST Register here |
Feb. 25, 2009 |
Trainer, Town of Parker Parker, CO |
Feb. 7, 2009 |
National Speakers Association of Colorado, Colorado Speakers University Denver, CO |
Feb. 5-6, 2009 |
Trainer, City of Hidalgo Department Heads and City Council Hidalgo, TX |
Jan. 26, 2009 |
Presenter, National Sports Forum, The Renaissance Glendale Hotel Glendale, AZ |
Jan. 21, 2009 |
Trainer, San Jose State Event Center Arena San Jose, CA |
Jan. 20, 2009 |
Trainer - City of San Ramon San Ramon, CA |
Jan. 12-15, 2009 |
Trainer – Orlando Magic Customer Relationship Management Program Orlando, FL |
Jan. 06, 2009 |
Webinar - How to Attract and Select Great Employees 1:00 pm Eastern / 10:00 am Pacific. Register here |
Dec. 15 - 18, 2008 |
Trainer – Orlando Magic Customer Relationship Management Program Orlando, FL |
Dec. 10, 2008 |
Trainer – Town of Parker Parker, CO |
Dec. 09, 2008 |
Webinar - Time Tactics to Make You More Successful 1:00 pm Eastern / 10:00 am Pacific. Register here |
Dec. 3-6, 2008 |
Presenter, Athletic Business Conference & Expo San Antonio, TX |
Dec. 2, 2008 |
Trainer, HQ AF Services Agency, Family Member Programs Division San Antonio, TX |
Nov. 24 - 25, 2008 |
Presenter, Connecticut Recreation and Parks Association, Mohegan Sun Hotel and Conference Center Uncasville, CT |
Nov. 19, 2008 |
Presenter, National Marketing Institute, National Intramural-Recreational Sports Association Hilton Head, SC |
Nov. 13, 2008 |
Webinar - Dealing with Upset Customers 1:00 pm Eastern / 10:00 am Pacific. Register here |
Nov. 12, 2008 |
Trainer, Trails Recreation Center Centennial, CO |
Nov. 9 - 10, 2008 |
Presenter, IPRA Professional Development School, Eagle Creek Resort Findlay, IL |
Nov. 05, 2008 |
Presenter, Wisconsin Park and Recreation Association Annual Conference LaCrosse, WI |
Oct. 28-30, 2008 |
Trainer, Grand Re-Opening of the Intrepid Sea, Air & Space Museum New York City, NY |
Oct. 22-23, 2008 |
Presenter, Arlington County Arlington, VA |
Oct. 14 - 18, 2008 |
Presenter, National Recreation and Park Association Annual Congress Ruby's session: Seven Star Customer Service on Thursday 10/16/2008 2:00 PM to 3:15 PM Baltimore, MD |
Oct. 14, 2008 |
Trainer, HQ Air Forces Services Agency/HQ AFSVA/SVPAC Ruby's session: Seven Star Customer Service on Thursday 10/16/2008 2:00 PM to 3:15 PM Baltimore, MD |
Oct. 2 - 3, 2008 |
Orlando Magic, Cycle of Service / CRM Training Orlando, FL |
Sep. 29, 2008 |
Trainer, Ottawa Senators Hockey / Scotiabank Place Ottawa, Ontario, Canada |
Sep. 27, 2008 |
Secret Shopper, Ottawa Senators Hockey / Scotiabank Place Ottawa, Ontario, Canada |
Sep. 24, 2008 |
Trainer, Magic University, Orlando Magic Orlando, FL |
Sep. 19, 2008 |
Presenter, Annual Alumni Training, Sit Means Sit Dog Training Westminster, CO |
Sep. 17-19, 2008 |
Presenter, CampExperience, Copper Mountain Resort, CO |
Sep. 14, 2008 |
Presenter, International Association of Assembly Managers, Arena Management Conference Kansas City, MO |
Sep. 10 - 11, 2008 |
Trainer, Train the Trainer program, Orlando Magic Orlando, FL |
Sep. 9, 2008 |
Trainer, Presentation Skills, Orlando Magic Orlando, FL |
Sep. 6, 2008 |
Presenter, New Frontiers Bank Denver, CO |
Sep. 4, 2008 |
Presenter, Cycle of Service Meeting, Orlando Magic Orlando, FL |
Aug. 27, 2008 |
Secret Shopper, US Open Flushing, NY |
Aug. 26, 2008 |
Presenter, US Army Family and Morale, Welfare and Recreation Command, Family Soldier Action Plan Training Symposium Louisville, KY |
Aug. 19, 2008 |
Presenter, Cycle of Service Leadership Presentation Orlando Magic Orlando, FL |
Aug. 17, 2008 |
Trainer, USTA Billie Jean King National Tennis Center Flushing, NY |
Aug. 14 - 16, 2008 |
Trainer, USTA Billie Jean King National Tennis Center Flushing, NY |
Aug. 12, 2008 |
Cycle of Service Facilitation Town of Parker, Parker, CO |
Jul. 30, 2008 |
Trainer, Pleasant Valley Recreation and Park District Camarillo, CA |
July 27-28, 2008 |
Presenter, 2008 National Association of Concessionaires Annual Convention Anaheim, CA |
Jul. 25, 2008 |
Trainer, Cherry Creek School District Food and Nutrition Services Aurora, CO |
Jul. 21-23, 2008 |
Cycle of Service Facilitation, Orlando Magic Orlando, FL |
Jul. 16-18, 2008 |
Train the Trainer program, Orlando Magic Orlando, FL |
Jul. 14 - 15, 2008 |
Trainer, Columbus Zoo and Aquarium Columbus, OH |
Jul. 6 - 8, 2008 |
Trainer – General Electric Information Management Leadership Program Danbury, CT |
Jun. 28 - Jul. 2, 2008 |
Presenter, Association of Luxury Suite Directors Miami Beach, FL |
Jun. 23-25, 2008 |
Cycle of Service Facilitation, Orlando Magic Orlando, FL |
Jun. 11 - 12, 2008 |
Trainer, USTA Billie Jean King National Tennis Center Flushing, NY |
Jun. 09, 2008 |
Presenter, Institute for International Research, Customer Care & Services Forum Las Vegas, NV |
Jun. 5, 2008 |
Presenter, Colorado Electric Educational Institute Westminster, CO |
May 24, 2008 |
Presenter, Urban County Leadership Conference South Padre Island, TX |
May 23, 2008 |
Training, Dodge Arena TMFC Hidalgo, TX |
May 9, 2008 |
Presenter, National Speakers Association, Colorado Chapter Denver, CO |
May 6 - 7, 2008 |
Trainer, Town of Parker, CO |
Apr. 26-28, 2008 |
Trainer, Wild Wadi Water Park, Jumeirah Group Dubai, United Arab Emirates |
Apr. 22 - 23, 2008 |
Presenter, World Waterpark Association Middle Eastern Symposium in Conjunction with Dubai Entertainment, Amusement & Leisure Show Dubai, United Arab Emirates |
Apr. 18, 2008 |
Presenter, Second Annual Women in Coaching Retreat Colorado Springs, CO |
Apr. 11-13, 2008 |
Trainer, Arlington County, VA Arlington, VA |
Mar. 28, 2008 |
Trainer, Winnipeg Football Club Winnipeg, Manitoba, Canada |
Mar. 26, 2008 |
Presenter, Celebrating Customer Service Excellence conference hosted by the Institute for International Research Orlando, FL |
Mar. 21, 2008 |
Presenter, Town of Parker Director’s Retreat Parker, CO |
Mar. 20, 2008 |
Trainer, Town of Timnath, Colorado Timnath, CO |
Mar. 18, 2008 |
Trainer, Webinar with Ruby Seven Reasons your Customer Service Ratings aren't Perfect. Register here |
Mar. 14, 2008 |
Trainer, Arapahoe Community College Littleton, CO |
Mar. 10, 2008 |
Trainer, South Suburban Parks and Recreation District Littleton, CO |
Feb. 29, 2008 |
Presenter, California Park & Recreation Society Annual Conference Long Beach, CA |
Feb. 28, 2008 |
Keynote and Breakout Presenter, 2008 Recreation Connections Manitoba Annual Provincial Conference Winnipeg, Manitoba, Canada |
Feb. 18, 2008 |
Trainer, Bernalillo County Parks and Recreation, NM Albuquerque, NM |
Feb. 06, 2008 |
Presenter, World Waterpark Association, North American Spring Symposium Wisconsin Dells, WI |
Feb. 02, 2008 |
Trainer, Town of Parker, CO Parker, CO |
Jan. 31, 2008 |
Trainer, Town of Parker, CO Parker, CO |
Jan. 20, 2008 |
Trainer, Qwest Center Omaha, NE |
Jan. 13 - 15, 2008 |
Trainer – General Electric Information Management Leadership Program Danbury, CT |
Jan. 9-10, 2008 |
Leadership Strategies for Success, a Workshop hosted by New York State Recreation and Park Society Download Registration Form Here (pdf) Event open to the public Westchester (1/9/08) Long Island (1/10/08) |
Jan. 4, 2008 |
Trainer, Eastern Rio Blanco Metropolitan Recreation & Park District, Meeker Recreation Center at Paintbrush Park Grand Opening Meeker, CO |
Dec. 19, 2007 |
Trainer, Supervisory Skills for Success, Sky Ridge Medical Center Lone Tree, CO |
Dec. 17, 2007 |
Trainer, Arapahoe County Department of Human Services Aurora, CO |
Dec. 12, 2007 |
Trainer, City of Durango Parks and Recreation Department Durango, CO |
Dec. 10, 2007 |
Trainer, Morris County Parks Commission Morristown, NJ |
Dec. 3-7, 2007 |
Leadership Strategies for Success, a Workshop hosted by New York State Recreation and Park Society Event open to the public Buffalo (12/3/07) Rochester (12/4/07) Syracuse (12/5/07) Capital Region (12/6/07) Hudson Valley (12/7/07) |
Dec. 1, 2007 |
Consultation, Cypress Gardens Adventure Park Winter Haven, FL |
Nov. 28 - Nov. 30, 2007 |
Presenter, Athletic Business Conference & Expo Orlando, FL |
Nov. 12-15, 2007 |
Presenter - International Association of Amusement Parks and Attractions Expo 2007 Orlando, FL Nov. 12: 4:30 pm - 5:45 pm Understanding and Dealing with Change Nov. 15: 8:30am - 5:45 pm Guest Relations for the Attractions Industry |
Nov. 7, 2007 |
Trainer, West Shore Parks and Recreation and the Greater Victoria Recreation Departments Victoria, British Columbia, Canada |
Nov. 1, 2007 |
Keynote Presenter, Texas Civic Center Association Galveston, TX |
Oct. 25, 2007 |
Presenter, World Water Park Association 27th Annual Symposium & Tradeshow Palm Springs, CA |
Oct. 17, 2007 |
Trainer, Town of Windsor, CO Windsor, CO |
Oct. 12, 2007 |
Trainer, Collinsville Area Recreation District Collinsville, IL |
Oct. 8 - 9, 2007 |
Trainer, Ski Liberty – Liberty Mountain Resort and Conference Center Fairfield, PA |
Oct. 6, 2007 |
Presenter, USA Local Swim Committee Swimposium & House of Delegates Meeting Indianapolis, IN |
Oct. 2 - 4, 2007 |
Presenter, Colorado Parks & Recreation Association Snowmass, CO |
Sept. 28, 2007 |
Keynote & Breakout Presenter, International Association of Assembly Managers – International Convention Center Conference Boston, MA |
Sept. 24, 2007 |
Trainer – Rexall Place Edmonton, Alberta, Canada |
Sept. 21, 2007 |
Full Day Leadership Workshop Trainer, Michigan Recreation & Park Association Leadership Academy Troy, MI |
Sept. 19 - 20, 2007 |
Trainer, City of Plymouth & City of Northville Plymouth, MI |
Sept. 13, 2007 |
Keynote Presenter, National Recreation & Park Association - Reitz Marketing and Revenue Sources Management School San Diego, CA |
Sept. 5, 2007 |
Trainer, Arapahoe County Littleton, CO |
Aug. 28, 2007 |
Trainer, Lone Tree Family Practice Lone Tree, CO |
Aug. 2 - 4, 2007 |
Guest Relations Staff Training, Arrowhead Stadium Kansas City, MO |
Aug. 3, 2007 |
Session open to the public: hosted by The Pavilion at Arrowhead Stadium Register for Ruby's training session - Leadership Strategies: Things you Must Know to Survive Kansas City, MO |
Jul. 24, 2007 |
Trainer/Presenter Sky Ridge Medical Center Lone Tree, CO |
Jul. 17, 2007 |
F.r.e.e. Webinar with Ruby at 10am MDT, Noon EDT, 11am CDT, 9am PDT. "How to Create an Awesome Orientation Training Program for Staff and Volunteers" Register here Online |
Jul. 13, 2007 |
Trainer, BC Place Stadium annual full time and event staff training Vancouver, British Columbia |
Jul. 8-10, 2007 |
Trainer – General Electric Information Management Leadership Program Danbury, CT |
Jun. 26-27, 2007 |
Presenter – Association of Luxury Suite Directors Annual Conference, Gainey Ranch Scottsdale, AZ |
Jun. 21, 2007 |
Trainer/Presenter Sky Ridge Medical Center, Mystery Shopping and Directors Retreat Lone Tree, CO |
Jun. 19, 2007 |
Trainer, City of Fairfield, OH and Anderson Park District Fairfield, OH |
Jun. 18, 2007 |
Trainer, The Toledo Zoo Toledo, OH |
Jun. 16, 2007 |
Presenter, US Indoor Soccer Association Facility Operators Conference and Trade Show Denver, CO |
Jun. 14, 2007 |
Trainer, Langley Air Force Base, Family Member Programs Langley, VA |
Jun. 2-6, 2007 |
Presenter – International Federation for Professional Speakers Global Summit Dubai, United Arab Emirates |
May 30, 2007 |
Webinar with Ruby – "How to Create an Awesome Orientation Training Program for Staff and Volunteers" Online - Register Here |
May 23, 2007 |
Orientation Observation and Coaching – Six Flags Great America Chicago, IL |
May 22, 2007 |
Trainer, Daytona Beach Community College Daytona Beach, FL |
May 20, 2007 |
Trainer, City and County of Broomfield Recreation Services Department Broomfield, CO |
May 15, 2007 |
Trainer, South Suburban Parks and Recreation District Littleton, CO |
May 2, 2007 |
Trainer, American Water Works Association Denver, CO |
April 25, 2007 |
Trainer, American Camp Association / Rocky Mountain Section Denver, CO |
April 10-13, 2007 |
Presenter, 2007 Maryland Recreation and Parks Association Annual Conference Ocean City, MD |
April 2, 2007 |
Community Alcohol and Drug Education Team Workshops Caribou, ME |
March 28-30, 2007 |
Presenter, 25th Annual Tri-State Camp Conference Atlantic City, NJ |
March 22, 2007 |
Trainer, Woodhaven Association Sublette, IL |
March 20-21, 2007 |
Workshop Presenter, Train The Trainer (open to anyone who pays the registration fee) Rolling Meadows Park District, IL |
March 14, 2007 |
Presenter, Denver Metro Chamber of Commerce Session Title: Seven Star Customer Service Denver, CO |
March 12-13, 2007 |
Presenter, Utah Recreation and Parks Association Annual Conference Utah |
March 7-8, 2007 |
Presenter, California & Pacific Southwest Recreation & Park Training Conference Sacramento, CA Mar. 7: 10:30 am - Noon The Secrets to Keeping Our Customers Happy Mar. 7: 1:00 - 2:30 pm How to Work Effectively With Your Boss Mar. 8: 8:00 - 9:15 am How to Attract and Select Great Employees! |
Feb. 19, 2007 |
Trainer, Bernalillo County Parks and Recreation Albuquerque, NM |
Feb. 16 - 18, 2007 |
Workshop Leader – Train The Trainer for Six Flags Theme Parks Dallas, TX |
Feb. 12, 2007 |
Presenter, Nationwide Marketing Group Orlando, FL |
Feb. 9 - 11, 2007 |
Presenter, National Speakers Association Educational Workshop Denver, CO |
February 8, 2007 |
KLCSP National Management Meeting Englewood, CO |
Feb. 3-4, 2007 |
Orientation Observation and Consultation, Six Flags Corporate Dallas, TX |
Jan. 29-30, 2007 |
Presenter - Penticton City Employees Penticton, British Columbia, Canada |
Jan. 26-27, 2007 |
Presenter, Illinois Parks and Recreation Association/ Illinois Association of Park Districts Annual Conference Chicago, IL Jan. 26: 8:30 - 10:30 am How Effective Leaders Communicate Jan. 27: 10:00 am - Noon Leadership Strategies: Things You Must Know to Survive |
Jan. 19, 2007 |
Facilitator - Center for Advanced Dermatology Staff Meeting Lakewood, CO |
Jan. 11, 2007 |
Trainer, Texas Public Pool Council Workshop College Station, TX |
Jan. 7-9, 2007 |
Trainer, General Electric Information Management Leadership Program Danbury, CT |
| Dec. 14, 2006 | Trainer - Oregon Park District Oregon, IL |
| Dec. 12, 2006 | Speaker - National Speakers Assocation of Colorado - FastTrack Program Denver, CO |
| Dec. 8, 2006 | Speaker - National Speakers Assocation of Colorado Denver, CO |
| Nov. 24 - Dec. 3, 2006 | Trainer – Wild Wadi Water Park, Jumeirah Group Dubai, United Arab Emirates |
| Nov. 14-17, 2006 | Presenter - Athletic Business Conference Mandalay Bay Convention Center, Las Vegas, NV Nov. 14: 1:00 pm - 5:00 pm Leadership Strategies: Things You Must Know to Survive Nov. 15: 10:15 - 11:45 am Seven Star Customer Service: Starting at the Top to Impact the Bottom line Nov. 15: 12:45 - 2:15 pm How to Develop an Effective Training Program Nov. 16: 10:15 - 11:45 am Networking strategies - Building Profitable Relationships |
| Nov. 13, 2006 | Presenter, International Association of Amusement Parks and Attractions Expo 2006 Atlanta, GA 8:30 am - 4:30 pm Human Resource Management & Guest Relations for the Attractions Industry |
| November 8, 2006 | Training Rolling Meadows Park District Rolling Meadows IL |
| November 8, 2006 | Training Schaumburg Park District Schaumburg IL |
| November 6, 2006 | Trainer, Illinois Parks and Recreation Association Professional Development School Illinois 8:30 am - Noon Understanding Your Learning Style 1:30 - 3:30 pm Recognizing How we "Influence" as Leaders |
| November 1-2, 2006 | Presenter, California Aquatics Management School Lake Arrowhead, CA Nov. 1: 5:00 - 6:00 pm Reflections in the Rear View Mirror Nov. 2: 9:00 - 10:00 am Leadership Strategies: Things You Must Know to Survive |
| October 27, 2006 | Presenter, USA Swimming Colorado Springs, CO |
| Oct. 19, 2006 | Presenter, World Waterpark Association 26th Annual Symposium & Trade Show Orlando, FL 2:15 -3:30 pm The Secrets to Keeping Our Customers Happy 3:45 -5:00 pm Stay COOL: Create Ongoing Opportunities to Love Your Job, Your Customers and Your Team |
| Oct. 2, 2006 | Trainer, American Airlines Arena Miami, FL |
| Sep. 28, 2006 | Presenter, Association of Zoos and Aquariums Annual Conference Tampa, FL 8:30 -10:00 am Raising the Bar in Guest Relations |
| Sep. 26, 2006 | Trainer, Wings Stadium Kalamazoo, MI |
| Sep. 16-17, 2006 | Trainer, Winnipeg Football Club/Canad Inns Stadium – home of the 2006 Grey Cup Winnipeg, Manitoba, Canada |
| Sep. 13, 2006 | Trainer, Arapahoe County Mission, Vision and Values Program Littleton, CO |
| Sep. 6-8, 2006 | Trainer, Arapahoe County Mission, Vision and Values Program Littleton, CO |
| Aug. 30-31, 2006 | Trainer, Arapahoe County Mission, Vision and Values Program Littleton, CO |
| Aug. 23-25, 2006 | Trainer, Arapahoe County Mission, Vision and Values Program Littleton, CO |
| Aug. 3, 2006 | Presenter - Florida Festivals and Events Association Bonita Springs, FL |
| August 2, 2006 | Trainer – Arapahoe County Mission, Vision and Values Kickoff Orientation Program Littleton, CO |
| July 15-17, 2006 | Trainer – BC Place Stadium Vancouver, British Columbia, Canada |
| July 9-11, 2006 | Trainer – General Electric Info. Management Leadership Program Danbury, CT |
| July 3, 2006 | Facilitator, United States Postal Service Video Development Team Denver, CO |
| June 29, 2006 | Guest Relations Staff Trainer, The Toledo Zoo Toledo, OH |
| June 26, 2006 | Presenter - Association of Luxury Suite Directors, 16th Annual Conference and Trade Show Detroit, MI |
| June 21-22, 2006 | Trainer - Indiana Beach Inc. Monticello, IN |
| June 10-14, 2006 | Recreation Facility Design & Management School Denver, CO |
| June 9, 2006 | Trainer, Omaha’s Henry Doorly Zoo Omaha, NE |
| June 7, 2006 | Trainer - Conejo Recreation and Park District Conejo, CA |
| June 6, 2006 | Trainer, National Western Stock Show Management Staff Denver, CO |
| May 18, 2006 | Keynote and Breakout Presenter - Hawaii Parks and Recreation Association Annual Conference Waikoloa, HI |
| May 20, 2006 | Trainer - E Center/Centennial Management Group Salt Lake City, UT |
| May 22, 2006 | Trainer - United States Postal Service Colorado Springs, CO |
| May 23, 2006 | Northwest Parks & Recreation Association Regional Camp Staff Training Rochester, MI |
| May 24, 2006 | Trainer - United States Postal Service Denver, CO |
| May 25, 2006 | Trainer - United States Postal Service Denver, CO |
| May 11, 2006 | Trainer - Morale, Welfare and Recreation Program Kings Bay, GA |
| May 9, 2006 | Webinar with IAAPA, “5 Easy Steps to Get Your Employees to Deliver the Best Guest Service Experience Ever” To register visit http://www.cpe360.com/iaapa/catalog.asp |
| Apr. 29, 2006 | Presenter - Kansas City Metro Aquatics Council Annual Conference North Kansas City, MO |
| May 2, 2006 | Presenter - The Biennial Conference for Women Champaign-Urbana, IL |
| May 5, 2006 | Trainer - United States Postal Service Casper, WY |
| Apr. 25, 2006 | Keynote Presenter – Washington Recreation & Park Association/ Oregon Recreation & Park Association Conference Vancouver, WA |
Apr. 21, 2006 | Keynote Presenter - Women of Enterprise, Real Estate Forum The Denver Center of Performing Arts, Seawell Grand Ballroom, Denver, CO |
| Apr. 17, 2006 | Trainer - Northern Virginia Regional Park Authority Vienna, VA |
| Apr. 5, 2006 | Trainer – City and County of Denver, Department of Parks and Recreation Denver, CO |
| Mar. 22-24, 2006 | Train-The-Trainer Workshop sponsored by Illinois Park and Recreation Association Open To Anyone Interested In Attending! Click here for more information. White Pines Golf Club, Bensenville, IL |
| Mar. 16, 2006 | Frontline Customer Service Workshop sponsored by Ohio Parks and Recreation Association Open To Anyone Interested In Attending! Click here for more information. Fairfield Community Arts Center, Fairfield, OH |
| Mar. 13-14, 2006 | Presenter - Pennsylvania Recreation and Parks Society Annual Conference Seven Springs, PA |
| Mar. 6-11, 2006 | Super Bowl XLI Guest Relations Staff Trainer - Dolphins Stadium Miami, FL |
| Feb. 28, 2006 | Trainer - Colorado Parks and Recreation Association Colorado Springs, CO |
| Feb. 23, 2006 | Customer Service Trainer – Recreation and Park Commission for the Parish of East Baton Rouge Baton Rouge, LA |
| Jan. 26, 2006 | Trainer - City of Athens and City of Dublin, Ohio Westerville, OH |
| Jan. 26, 2006 | Staff Retreat Facilitator - City of Westerville Westerville, OH |
| Jan. 18, 2006 | Trainer - Connecticut’s Beardsley Zoo Bridgeport, CT |
| Jan. 15-17, 2006 | Trainer – General Electric Info. Management Leadership Program Danbury, CT |
| Jan. 13, 2006 | Trainer - Colorado Parks and Recreation Association Englewood, CO |
| Jan. 9, 2006 | Trainer - International Aquatic Safety & Risk Management Conference Phoenix, AZ |
| Dec. 12, 2005 | Customer Service Trainer – Recreation and Park Commission for the Parish of East Baton Rouge Baton Rouge, LA |
| Dec. 8, 2005 | Trainer - National Western Stock Show Denver, CO |
| Nov. 30, Dec. 1-2, 2005 | Presenter - Athletic Business, Orange County Convention Center Orlando, FL |
| Nov. 28, 2005 | Presenter - 2005 International Association of Fairs and Expositions (IAFE) Convention Las Vegas, NV |
| Nov. 14, 2005 | Presenter - Illinois Professional Development School Eagle Creek Resort, Findlay, IL |
| Nov. 10, 2005 | Teambuilding Trainer - Baudville, Inc. Grand Rapids, MI |
| Nov. 9, 2005 | Keynote Presenter - Programming Our World (POW) Conference Kalamazoo, MI |
| Oct. 25, 2005 | Guest Relations Trainer - Allen County War Memorial Coliseum Ft. Wayne, IN |
| Oct. 18 – 21, 2005 | Presenter - 2005 NRPA Congress and Exposition San Antonio, TX |
| Oct. 7-8 2005 | Keynote Presenter – South Dakota School Age Care Alliance Sioux Falls, SD |
| Oct. 4-6, 2005 | Presenter – World Waterpark Association, 25th Anniversary Symposium & Trade Show Las Vegas, NV |
| Sept. 29, 2005 | Presenter - Excellence in Customer Service Awards Program, Better Business Bureau of Southern Colorado Colorado Springs, CO |
| Sept. 22, 2005 | Trainer - City of Fairfield Parks and Recreation Fairfield, OH |
| Sept. 20, 2005 | Trainer – Aramark, General Motors Place Vancouver, British Columbia |
| Sept. 19, 2005 | Trainer - General Motors Place - Home of the Vancouver Canucks Vancouver, British Columbia |
| Sept. 15, 2005 | Presenter - American Zoo and Aquarium Association Conference Chicago, IL |
| Sept. 14, 2005 | Workshop Presenter- Inwood Ice Arena, Joliet Park District and The Skate School Geneva, IL |
| Sept. 14, 2005 | Trainer - Homewood-Flossmoor Park District Homewood, IL |
| Sept. 12, 2005 | Ruby turns the big 5-0!!! |
| Sept. 6, 2005 | Trainer - Westside Regional Recreation Society Calgary, Alberta, Canada |
| August 28-Sept. 4, 2005 | Ruby & Rich on an Alaskan Cruise for her 50th birthday! Inside Passage, AK |
| August 26, 2005 | Trainer - Glen Ellyn Park District Glen Ellyn IL |
| August 25, 2005 | Trainer - National Western Stock Show Denver, CO |
| August 23, 2005 | Trainer - Laramie Parks & Recreation Laramie, WY |
| August 11, 2005 | Keynote Presenter - National Aerospace FOD Prevention, Inc. Denver, CO |
| August 9, 2005 | FREE Teleseminar - Understanding Our Customer Sign Up Today! RubySpeaks World Headquarters, Littleton, CO |
| August 2, 2005 | Ruby's "Survival Guide for Managers" Teleseminar "How to Run a Successful Meeting" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| July 26, 2005 | Ruby's "Survival Guide for Managers" Teleseminar "Raising the Bar in Guest Relations" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| July 19, 2005 | Ruby's "Survival Guide for Managers" Teleseminar "Facing the Challenge of Challenging Employees" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| July 10-12, 2005 | Trainer – General Electric Info. Management Leadership Program Danbury, CT |
| June 30, 2005 | Qwest Center Omaha, NE |
| June 21, 2005 | Ruby's "Survival Guide for Managers" Teleseminar "Encouraging Staff Development: The Performance Appraisal Process" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| June 10-14, 2005 | Trainer - Jumeirah International Group Dubai, United Arab Emirates |
| June 5 - 7, 2005 | Trainer - General Electric Info. Management Leadership Program Hydrabad, India |
| May 17, 2005 | Ruby's "Survival Guide for Managers" Teleseminar "Time Tactics to Make you Successful" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| May 21, 2005 | Training - E Center / Centennial Management Group West Valley City, UT |
| May 23, 2005 | Trainer - Royal Gorge Bridge & Park Canon City, CO |
| May 24, 2005 | Ruby's "Survival Guide for Managers" Teleseminar "How Effective Leaders Communicate" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| May 25, 2005 | Trainer - Town of Silverthorne Recreation and Culture Department Silverthorne, CO |
| May 30 - 31, 2005 | Keynote Presenter – Ice Skating Institute Las Vegas, NV |
| May 12, 2005 | Training - MWR Kings Bay, GA |
| May 3, 2005 | Ruby's "Survival Guide for Managers" Teleseminar "How to Develop an Effective Employee Training Program" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| May 10, 2005 | Training - Indiana Beach Inc. Monticello, IN |
| April 26, 2005 | Ruby's "Survival Guide for Managers" Teleseminar "How to Attract and Select Great Employees" Click here to learn more! RubySpeaks World Headquarters, Littleton, CO |
| April 23, 2005 | Presenter – USA Swimming, Olympic Training Center Colorado Springs, CO |
| April 21, 2005 | Training - City of Fairfield Fairfield, OH |
| April 20, 2005 | Anderson Park District Cincinnati, OH |
| March 15, 2005 | Presenter – National Speakers Association Colorado Fast Track Denver, CO |
| March 9-11, 2005 | Keynote Presenter – 2005 Texas Recreation and Park Society Institute & Trade Show Corpus Christi, TX |
| March 2-5, 2005 | Supervisory Training - Dolphins Stadium Miami, FL |
| Feb 27 - Mar. 1, 2005 | Presenter - Recware Annual Conference Sacramento, CA |
| Feb 25, 2005 | Trainer - El Dorado Hills Community Services District El Dorado Hills, CA |
| Feb 9, 2005 | Facilitator - City of Commerce City Commerce City, CO |
| Jan. 27, 2005 | Pre Conference Workshop Presenter– Illinois Association of Park Districts & Illinois Park and
Recreation Association Annual Conference Chicago, IL |
| Jan. 26, 2005 | City Wide Trainer – City of Westminster Westminster, CO |
| Jan. 25, 2005 | Presenter - Better Business Bureau Colorado Springs, CO |
| Jan. 23, 2005 | Keynote Presenter - USA Shade and Fabric Structures 2nd Annual Sales Conference Richardson, TX |
| Jan. 22, 2005 | Trainer - City of Rialto Rialto, CA |
| Jan. 20, 2005 | Trainer - Plano Parks and Recreation District Plano, TX |
| Jan. 16-18, 2005 | Trainer – General Electric Info. Management Leadership Program Danbury, CT |
| Jan. 11, 2005 | Trainer - Florida Children’s Forum Tallahassee, FL |
| Jan. 6-10, 2005 | Attendee - National Speakers Association Cancun University Cancun, Mexico |
| Jan. 5, 2005 | Trainer – University of Pennsylvania, Perelman Quadrangle Philadelphia, PA |
| Dec 21-22 | Trainer – Littleton Adventist Hospital Littleton, CO |
| Dec. 15 | Trainer – National Western Stock Show Denver, CO |
| Dec. 14 | Trainer – South Suburban Parks and Recreation Littleton, CO |
| Dec. 4 | Keynote Presenter – Florida School Age Child Care Coalition Orlando, FL |
| Dec. 3 | Trainer – Cities of Dunedin, Safety Harbor and Largo, Florida - Parks and Recreation Departments Dunedin, FL |
| Dec. 1-2 | Trainer – Decatur Parks and Recreation Decatur, GA |
| Nov. 30 | City Wide Trainer – City of Westminster Westminster, CO |
| Nov. 18-19 | Presenter – International Association of Amusement Parks and Attractions Annual Conference Orlando, FL |
| Nov. 15-16 | Presenter – Illinois Professional Development School Lake Rend Resort, IL |
| Nov. 10-13 | Presenter – Athletic Business Conference Orlando, FL |
| Nov. 9 | Workshop Presenter – International Association of Assembly Managers Crowd Management Conference Seattle, WA |
| Nov. 5 | Trainer – Florida Children’s Forum Tampa, FL |
| Nov. 3 | Keynote Presenter - Leisure Systems Inc., Jellystone Campgrounds Ltd., Annual Conference Cincinnati, OH |
| Oct. 25 | Trainer – South Suburban Parks & Recreation Littleton, CO |
| Oct. 23 | Keynote Presenter – Iowa School Age Care Alliance Cedar Falls, IA |
| Oct. 12-16 | National Recreation & Parks Association Annual Congress Reno, NV |
| Oct. 11 | Keynote Presenter - Super Cal 2004, California Park and Recreation Society Lake Tahoe, CA |
| Oct. 1 | Presenter – Fun Expo, International Association for the Leisure and Entertainment Industry Las Vegas, NV |
| Sept. 27 | Trainer – Allen County War Memorial Coliseum Ft Wayne, IN |
| Sept. 23 | Presenter – Colorado Parks & Recreation Association Annual Conference Breckenridge, CO |
| Sept. 15-16 | Presenter – Nebraska Parks & Recreation Annual Workshop So. Sioux City, NE |
| Sept. 12-13 | Presenter - NRPA Pacific Revenue and Management
School La Jolla, CA |
| Aug. 31 - Sept. 2 | Presenter – Florida Recreation & Parks Association Annual Conference Palm Harbor, FL |
| Aug. 26 | Presenter – 2004 Morale Welfare and Recreation Expo Denver, CO |
| Aug. 21 | Trainer – Penrose St. Francis Hospital Colorado Springs, CO |
| Aug. 18-19 | New Facility Trainer – City of Cuyahoga Falls Community Recreation Center Cuyahoga Falls, OH |
| Aug. 14 | Guest Relations Trainer – RCA Dome/Indianapolis Colts Indianapolis, IN |
| Aug. 7 | Trainer – Penrose St. Francis Hospital Colorado Springs, CO |
| July 25 | Presenter – 79th Annual International Association of Assembly Managers Conference Reno, NV |
| July 11-13 | Trainer – General Electric Info. Management Leadership Program Danbury, CT |
| June 22 | Presenter – 14th Annual Association of Luxury Suite Directors Conference Houston, TX |
| June 17 | Presenter – National Association of Concessionaires Annual Conference St. Louis, MO |
| June 12-15 | Recreation Facility Design & Management School Denver, CO |
| June 6-8 | Trainer – General Electric Information Management Leadership Program Singapore |
| May 28 | New Facility Trainer - City of Keller Recreation and Aquatics Center Keller, TX |
| May 12-13 | Trainer – Royal Gorge Bridge & Park Canon City, CO |
| Apr. 28 | Workshop Presenter – New Jersey Recreation and Park Association Annual Conference Sommerset, NJ |
| Apr. 27 | Presenter – New York State Recreation & Park Society Annual Conference Tarrytown, NY |
| Apr. 19-20 | Keynote Presenter - Wyoming Governor's Hospitality & Tourism Conference Casper, WY |
| Apr. 6 | Keynote Presenter - Iowa Park & Recreation Association Annual Conference Des Moines, IA |
| Mar. 26 | Trainer – City of Golden Parks & Recreation Golden, CO |
| Mar. 23 | Keynote Presenter – New England Training Institute & Exposition Portland, ME |
| Mar. 13, 2004 | Presenter – California & Pacific SW Recreation & Park Training Conference Anaheim, CA |
| Mar. 9, 2004 | Trainer – County of San Diego, Department of Parks & Recreation San Diego, CA |
| Mar. 8, 2004 | Keynote Presenter – Annual Navy Personnel Command Youth Program Training San Diego, CA |
| February 23, 2004 | Workshop Presenter – Arlington Heights & Buffalo Grove Park Districts Arlington Heights, IL |
| February 4-7, 2004 | Presenter - Recware Annual Conference San Diego, CA |
| February 3, 2004 | Keynote Presenter – 30th Annual Stadium Manager’s Seminar San Antonio, TX |
| Jan 29 - Feb. 1, 2004 | Conference Attendee - National Speakers Association Winter Workshop Portland, OR |
| Jan. 22-24, 2004 | Presenter – Illinois Association of Park
Districts Annual Conference Chicago, IL |
| January 20, 2004 | Customer Service Trainer - Good Time Emporium Somerville, MA |
| January 11-13, 2004 | Presentation Skills Instructor - General Electric Information Management Leadership Program Danbury, CT |
| January 8-9, 2004 | Staff Retreat Facilitator - Decatur Park and Recreation Decatur, GA |
| Dec. 3-6 | Presenter – Athletic Business Conference Orlando, FL |
| Nov. 24-25 | Trainer - Parkway Plaza Hotel and Convention Centre Casper, WY |
| Nov. 19 | Trainer - City of Glendale Parks and Recreation Glendale, CA |
| Nov. 13 | Presenter – American Camping Association, Rocky Mountain Section Colorado Springs, CO |
| Nov. 11 | Presenter – Illinois Professional Development
School Rend Lake Resort, IL |
| Nov. 5 | Customer Service Training – City of Brighton Brighton, CO |
| Oct. 27 | New Facility Trainer - City of Broomfield Parks & Recreation Broomfield, CO |
| Oct. 22-24 | Presenter – National Recreation & Park
Association Annual Congress St. Louis, MO |
| Oct. 18 | Keynote Presenter – Florida Children’s Forum School Age Solutions Orlando, FL |
| Oct. 14-16 | Keynote Presenter – Alaska Recreation & Park Association Anchorage, AK |
| Oct. 13 | Trainer – CampFire USA Anchorage, AK |
| Sept. 26 | Keynote Presenter – United States Postal Service Denver, CO |
| Sept. 24-25 | Customer Service Trainer – Pittsburgh Penguins Mellon Arena Staff Pittsburgh, PA |
| Sept. 16-17 | Presenter – Int. Assoc. for the Leisure
& Entertainment Industry Fun Expo Las Vegas, NV |
| Sept. 15 | Keynote Presenter – United States Postal Service Denver, CO |
| Sept. 14 | Presenter - NRPA Pacific Revenue and Management
School La Jolla, CA |
| Sept. 9 | Keynote Presenter – United States Postal Service Denver, CO |
| Aug. 26 | Keynote Presenter– United States Postal Service Denver, CO |
| Aug. 19-20 | Trainer – City of Unalaska Aleutian Islands, AK |
| Aug. 15-16 | Presenter – San Antonio Parks & Recreation After School Challenge Program Annual Conference San Antonio, TX |
| Aug. 14 | Trainer – Lackland Air Force Base San Antonio, TX |
| July 27-Aug. 2 | Guest Relations Trainer – Heinz Field
Stadium Staff Pittsburgh, PA |
| July 25 | New Facility Trainer – Foothills Park & Recreation District Littleton, CO |
| July 13-15 | Trainer – General Electric Information
Managers Leadership Program Danbury, CT |
| July 1 | Facilitator – Consortium of Older Adult
Wellness, Physical Therapy Group Denver, CO |
| June 17-19 | Workshop Presenter – Amish Dealers Convention
Denver, CO |
| May 13 | Workshop Presenter – City-wide Training
for Supervisors Jefferson City, MO |
| May 10 | Keynote – British Columbia Speakers Association Vancouver, British Columbia, Canada |
| May 12 | Workshop Presenter – Supervisory Skills
Training Franklin County, MO |
| May 3 | Workshop Presenter – Alberta Speakers Association
Calgary, Alberta, Canada |
| Click Here to Schedule Ruby | |