Here are some
Frequently Asked Questions
and Answers about
Ruby's 2010 Presentation Skills
Coaching & Webinar Series

Return to previous page

What is a Webinar?

The word webinar was coined several years ago, referring to a seminar presented over the internet (or Web). Webinars can be an effective means to bring people together without travel expenses and inconvenience.

Webinar technology allows you to sit at your desk or watch the webinar playing on a computer and projected by a projector in a large room.

You can listen to the audio through your computer or through the telephone. You listen to Ruby talk and you watch her PowerPoint on the screen…all without any travel or time away from the office.

Timeframe for 90 minute webinars - We do take a 5 minute stretch break about half way through the webinar



QUESTION:
How do I join a Webinar?

ANSWER:
Joining a Webinar on a PC or Mac® computer is easy. When you receive a Webinar email invitation, click the registration link and register for the Webinar. You can then join the Webinar at the scheduled time by clicking the "Join a Webinar" button or link in your confirmation email, which will be automatically sent to you after registering. You do not need to pre-install any software prior to joining the Webinar.Another way to join a Webinar is to go to www.joinwebinar.com, type or paste in the Webinar ID provided by the organizer and enter your email address, click "Yes" or "Always" (or "Trust" on a Mac) if prompted to accept the download, and, if required, enter the Webinar password provided by the organizer.



QUESTION:
Do I need a GoToWebinar account to attend a Webinar?

ANSWER:
You do NOT need to have a GoToWebinar account to register for and join a Webinar organized by a GoToWebinar customer. Ruby has purchased a license to use GoToWebinar to make it easy for you. You do not need to pre-install any software prior to joining the Webinar. You participate as Ruby's guest, at no cost to you.



QUESTION:
What are the system requirements for attending a Webinar?

ANSWER:
To attend a Webinar on a PC, the following is required:
Internet Explorer® 6.0 or newer, Mozilla® Firefox® 3.0 or newer (JavaScriptTM and JavaTM enabled)
Windows® 7, Vista, XP, 2003 Server or 2000
Cable modem, DSL or better Internet connection
Minimum of Pentium® class 1GHz CPU with 512 MB of RAM (Recommended)
(2 GB of RAM for Windows® Vista)Participants wishing to connect to audio using VoIP will need a fast Internet connection (384 kbps or more recommended), a microphone and speakers (a USB headset is recommended).



Return to previous page

QUESTION:
Can Mac users join a Webinar?

ANSWER:
Yes, Mac® computer users can attend Webinars.

System requirements:·

Participants wishing to connect to audio using VoIP will need a fast Internet connection (384 kbps or more recommended), a microphone and speakers (a USB headset is recommended).



QUESTION:
Can I view presentations in full-screen format?

ANSWER:
Yes. On the top of the Attendee Control Panel, click the View Menu button and select the Full Screen option. Or, on the Attendee Grab Tab on the side of the control panel you can click the View button to toggle between Full Screen and Window viewing. For an illustrated explanation, consult User Help. Yes. On the top of the Attendee Control Panel, click the View Menu button and select the Full Screen option. Or, on the Attendee Grab Tab on the side of the control panel you can click the View button to toggle between Full Screen and Window viewing. For an illustrated explanation, consult User Help.



QUESTION:
My firewall is blocking the GoToWebinar download. Is there a safe way for me to still join the meeting??

ANSWER:
If your personal firewall (ZoneAlarm®, Norton Personal FirewallTM, etc.) is blocking GoToWebinar, you just need to select your firewall's option to allow GoToWebinar to access the Internet.

  1. Select the check box to Remember the answer each time I use this program.
  2. Click Yes to enable GoToWebinar to access the Internet.
If you do not have a personal firewall but are in a "Business Environment," you may have a hardware firewall. Please provide the document found at www.citrixonline.com/iprange to your IT department so that they may allow GoToWebinar to connect.

If a connection still cannot be established, please call GoToWebinar Customer Care team toll-free at 1-800-263-6317 or direct dial +1-805-617-7000. Or, email GoToWebinar@citrixonline.com to request assistance.



QUESTION:
What does my registration cover?

ANSWER:

Each webinar will have individual handouts so you can take notes as you listen to Ruby and watch her presentation on your computer.

Return to previous page

                                  
                            For Registration Information      FAQ